Mississauga
They come by the house soliciting every year. I don't normally hire anyone that knocks at the door. I did need an aeration done, so I hired them. I didn't notice until afterwards how the job was done. I thought it wasn't done properly. I contacted them, and they said the service would be re-done in a couple of weeks, when they will be in my neighbourhood. They came and this time it was done to my satisfaction. This is what I call good customer service. Unexpected, especially from a door-knocker service.
- Approximate cost of services:
- $35.00
- What could this company do to improve their services?
- I'm not sure how their workers are paid, they seem to be students doing a summer job, and rushing through as many jobs as possible as they are paid piece-work. A more appropriate pay system might work so that the job itself is done properly.
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