Homebridge Canada Inc

Heating & Air Conditioning
353 Saunders Road, Unit 3 Barrie ON L4N 9A3
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84%

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Reviews by rating (past 12 months)

Reviews for Homebridge Canada Inc

Average customer rating:
9.1 10 (34 reviews)

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Christian Caswell
Christian Caswell
1 review Barrie, ON
0/10

HomeBridge Canada leaves us stranded, unresponsive and refusing 1 year warranty

Take it from a Customer Experience Founder in Homebuilding, you do NOT want to go near this company. Do your research. There are lots of HVAC companies who have the product backing, warranty, service and customer experience skills that’s worth paying more for. HomeBridge replaced a York Ventor motor and refused to Warranty the product stating it wasn’t their product, even though they provided the motor and installed it. They proceeded to charge me service calls within the 1 year warranty period and just as it came up for 1 year, I asked again to replace it and all they wanted was me to buy into a monthly service plan. Russel and Lance ignored us and left us stranded. We won’t ever recommend them. Don’t trust the service techs. Service calls don’t reflect what they actually do and leave the notes off the paperwork of what the real problem was.

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Private User
Private User
Private User reviews Barrie, ON
4/10

Not happy that we've been left without heat b/c of poor planning.

Although Rejin was quick to respond, there was some confusion about parts. The day after the visit, the manager was supposed to have ordered two parts. When I called to find out what was happening, he said he hadn't put the order through because he was waiting for confirmation. [?] It was unclear from whom confirmation was needed, I asked him to go ahead as it was urgent... without a working furnace, we had to rely on two heaters that needed to be moved around continuously for warmth and to keep the pipes from freezing. When I asked when they would arrive, he was vague and said Tuesday afternoon. Called again Wednesday & was told they still had to get the part. Thursday morning we were told they would have the part and would be by in the afternoon for installation. We were relieved and were looking forward to a normal New Year's Eve. At around 3:00ish, I get a call from Rejin saying "bad news". The parts place was closed for New Year's Eve! Of course it was... all businesses close early on holidays. WHY didn't the manager make arrangements for pick-up first thing in the morning? Why wasn't this anticipated? The upshot is that we now have to wait 4 more days, possibly 5, before parts & labour are co-ordinated. My electrical bills will be sky high because of this, not to mention the discomfort & worry [base heaters are the no. 1 cause of house fires]. And of course, I couldn't even speak to the manager because HE had gone home for New Years, leaving us in this position.

1 of 1 people found this review helpful.
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Steve Rush in Newmarket
Steve Rush in Newmarket
1 review Newmarket, ON
10/10

HVAC Basement Retrofit to Increase Head Room

Homebridge did a great job planning and implementing a retrofit of our basement HVAC to significantly increase head room, relocate the furnace, install a tankless hot water heater, and install a new AC unit in our 5 year old house. The original builder installed the ducts right down the middle of the rooms. Homebridge has moved everything off to the side to make the spaces livable. Mike, the sales consultant, was quick to reply to any questions I had; Lance, the owner, provided his extensive expertise and experience to plan the duct work relocations; and Richard, the HVAC technician, did a great job with the installation. Every stage was done on-time and on-budget. Highly recommend.

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water1953 in Wasaga Beach
water1953 in Wasaga Beach
1 review Wasaga Beach, ON
10/10

Hot water tank

Thank you Darren at homebridge for your excellent service. Zach's work speaks volume of the kind of company you have - efficient, organized and clean. Would highly recommend homebridge. Keep up the good work.

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Company Response

Thank you for the kind words. It was our pleasure and from all of us at HomeBridge Canada, we look forward to working with you again.

Baldev
Baldev
0 reviews Newmarket, ON
10/10

New furnace

Good job at very reasonable cost. Right on time to start and finished in time. No surprises and they delivered as promised.

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Company Response

Thank you Baldev! We look forward to working with you again on your next project.

Bryne Nevins  in Barrie
Bryne Nevins in Barrie
0 reviews Barrie, ON
10/10

service on furnace and fireplace

We had our furnace and fireplace serviced , James was very professional and helpful .
He showed me how to operate the fireplace as I was never shown and never had one before
I would recommend homebridge to friends and family

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Company Response

Thank you for the positive feedback and kind words.
James has been a wonderful addition to the HomeBridge Canada Team!

sgbackhaus
sgbackhaus
0 reviews Wasaga Beach, ON
10/10

Furnace

The installers took out the old rusted furnace and put in a new energy efficient furnace

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Company Response

Thank you for the positive feedback. Happy Holidays!

Linda
Linda
0 reviews , ON
10/10

Upgrades and relocation of equipment

Installatiom of two additional fireplace gas lines, one basement and one main floor
Relocate HRV unit and lines to exterior of dwelling

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Company Response

Thank you for the positive feedback and we look forward to working with you again.

netbel
netbel
0 reviews Barrie, ON
10/10

Maintenance furnace, fireplace and AC

Maintenance and follow up. Chris is personable and professional. I am Very happy with the service

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Company Response

Thank you for your kind words and we look forward to working with you again soon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Homebridge Canada Inc

Founded in 2001 by two experienced HVAC technicians, HomeBridge Canada has grown steadily over the years by providing quality workmanship, value and timely installations of the industry’s best heating and cooling equipment. From humble beginnings serving the local communities to a well-respected regional fixture, HomeBridge has become a major player ...
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