Mr Rooter Plumbing Of Caledon

Plumbing
Orangeville ON L9W 3L1
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Plumbing
Mr Rooter Plumbing Of Caledon
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89%

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Reviews by rating (past 12 months)

Reviews for Mr Rooter Plumbing Of Caledon

Average customer rating:
9.1 10 (222 reviews)

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kemj
kemj
2 reviews Orangeville, ON
10/10

Diagnostic Assessment of why we had no water and then removal of water pump and installation of new one.

Shawn, Ron, Brent and Bryden accommodated us the same day we phoned them. They worked diligently over two days to order, pick up and install the new pump and lines, etc. They were very friendly and knowledgeable. Shawn explained in writing and on video the protocol for us to follow afterwards to begin use of the new pump and system. They were very efficient and dedicated. We appreciate the great service.

Approximate cost of services:
$2,800.00
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Company Response

Good Morning,
Thank you kindly for taking the time to write a review about your experience with the team at Mr. Rooter Plumbing of Caledon. We are so happy to hear that Shaun, Ron, Brent and Brydon we able to solve the problem with your pump and that you now have water! If you ever need assistance in the future, please do not hesitate to contact us!
Best Regards,
Mr. Rooter Plumbing of Caledon

jstegeman
jstegeman
1 review Caledon, ON
10/10

Main drain plugged

Our serviceman took the time to explain everything and what our choices were. Friendly, knowledgable and good.

Approximate cost of services:
$700.00
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Company Response

Good Afternoon,
Thank you kindly for taking the time to write a review about your experience with Mr. Rooter Plumbing of Caledon. We are happy to hear that Krisztian took the time to explain everything in clear detail and that you found him to be both friendly and knowledgeable. If we can ever be of service to you in the future, please do not hesitate to contact us!
Kind Regards,
Mr. Rooter Plumbing of Caledon

christina s.
christina s.
1 review Orangeville, ON
10/10

septic

Very friendly and knowledgeable. They work very efficiently. Would hire them again and recommend in dufferin area.

Approximate cost of services:
$500.00
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Company Response

Dear Christina,
Thank you kindly for taking the time to write a review about your experience with Mr. Rooter Plumbing of Caledon. We are happy to hear that you found the service to be friendly, knowledgeable, efficient and that you would refer our services to family and friends! If we can ever be of service to you again in the future, please do not hesitate to contact us!
Best Regards,
Mr. Rooter Plumbing of Caledon

regbethcomeau
regbethcomeau
1 review Orangeville, ON
10/10

sump pump

We have used your service severel times now. I had the pleasure of having Christian come out each time. He was very professional, polite and his work is top notch. Thanks so very much for getting us out of a pickle each time.

Approximate cost of services:
$800.00
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Company Response

Good Afternoon,
Thank you so much for taking the time to write a review about your experiences with Mr. Rooter Plumbing of Caledon and one of our technicians Krisztian. We are thrilled to hear that you have always found him to be professional and polite, it is something that all of us here strive for! We are also happy to hear that you have always found his work to be top notch, our technicians take great pride in their work. If we can ever be of service to you in the future, please do not hesitate to contact us!
Best Regards,
Mr. Rooter of Caledon

Kirk
Kirk
1 review Orangeville, ON
10/10

Sewage ejection system

We had a problem with our sewage ejection pump up and called Mr. Rooter Caledon. Shaun and Ron showed up on time as scheduled and determined it was our pump up. They recommended the Liberty pro 370 series kit which we agreed was the best solution. Ron did a great job with the installation on the day promised and they were very neat and tidy with their work. I wouldn't hesitate to recommend the Mr. Rooter team.
Thanks
Kirk

Approximate cost of services:
$5,700.00
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Company Response

Good Afternoon Kirk,
Thank you for taking the time to write a review about your experience with the team at Mr. Rooter Plumbing of Caledon. We are extremely pleased to hear that you are satisfied with the work that was completed at your home by Shaun and Ron. Our technicians take great pride in their work and keeping the job site neat and tidy is certainly part of the experience that we provide! Thank you also for recommending our services to family and friends. Please do not hesitate to contact us if we can ever be of service to you in the future.
Kind Regards,
Mr. Rooter Plumbing of Caledon

MCGrath Family
MCGrath Family
1 review Angus, ON
1/10

Potable water expansion tank

Showed up here with no part waited at my house for 20 mins saying someone would be dropping part off then he left for an hour to pick up part because no one came them finally got back and did all of 5 mins work $500 will never use mr rooter again and my friends and family will be warned.

Approximate cost of services:
$500.00
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Company Response

Good Afternoon,
Thank you for taking the time to write a review on your experience with Mr. Rooter Plumbing of Caledon. We appreciate all feedback, positive or negative. Unfortunately there had been a change in the schedule on the afternoon of your appointment and the original technician who had the part for your call no longer was available. Instead of pushing your appointment to later in the evening, we dispatched another one of our knowledgeable technicians to your home. He did in fact need to meet up with the original technician in order to pick up the part, however he did inform you that this would be the case when he arrived. The expansion tank required for your job, is not a standardly stocked item in our work vans and the original technician stocked it specifically for your call that morning. We do apologize for any inconvenience that this change caused and if it seemed as though we were ill prepared. We were simply trying to cause the least amount of disruption to your scheduled appointment time. Should you wish to speak about this further in private, please do not hesitate to contact our office. We would be happy to speak with you or answer any of your questions.
Best Regards,
Mr. Rooter Plumbing of Caledon

bobg
bobg
1 review Caledon, ON
9/10

sewer line obstruction

The sewer lines in the house were partially blocked by tree roots. Mr Rooter arrived at the appointed time and inspected the problem. An appointment was made for the next morning (Saturday of a long weekend) and Mr. Rooter again arrived on time and hydro scrubbed the lines. The main line cleared nicely but a short section under the garage floor will need replacement in the future however the system is running freely and I have time to plan the next move.

Approximate cost of services:
$2,000.00
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Company Response

Dear Bob,
Thank you very much for taking the time to write a review about your experience with Mr. Rooter Plumbing of Caledon. We appreciate the kind words as our technicians truly do take great pride in their work! If we can ever be assistance to you in the future, please do not hesitate to contact us!
Best Regards,
Mr. Rooter Plumbing of Caledon

James in North Bay
James in North Bay
1 review North Bay, ON
0/10

P-trap replacement, bathroom sink

Do not use! I own a rental property in Barrie, however I live 2.5hrs away in North Bay, P-trap in bathroom sink corroded through and their was a pedestal sink design, which needs to be moved in order to access plumbing. I would have fixed myself, had it not been for the 5hr round trip, Its an hour job at most. Young fella calls up with quote of $315 plus the initial $50 fee to visit and taxes, so I'm looking at $410 for an hours worth of work. He calls back an hour later and says he can't remove pedestal and it must be concreted, he says the only way to remove is with a sledgehammer. Talking to tenants later, apparently he was quite young and most likely inexperienced, not to mention it was Friday 5:00 on long weekend. He asked my tenant for an exacto knife as he said his blade broke and he didn't have a replacement, lol! On the Sunday I made the trip down with a new vanity and sink prepared to demolish if necessary, low and behold I had it off in under an hour with putty knife, chisel scraper and elbow grease, whoever installed pedestal sink was liberal with the calking, but an experienced plumber should have been able to do what I could. I replaced p-trap in 5 minutes and made the 2.5hr journey back home, all the while thinking I should be on my boat right now. They still charged me for the visit even though they sent a plumbers apprentice at best.

Approximate cost of services:
$410.00
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Company Response

Thank you for taking the time to write a review about your experience with the team at Mr. Rooter Plumbing of Barrie. We appreciate all feedback, whether it is positive or negative. There are however, a couple of things that we would like to address. As mentioned on the phone, we would send out one of our knowledgeable service technicians. I understand one of your concerns is that we did not send out a licensed plumber, however we did not say at the time of booking that this would be the case. All of our service technicians are licensed plumbing apprentices and have been with our company for a minimum of two years. All of our licensed apprentices and licensed plumbers are equipped with the knowledge and know how to perform all of the services that we offer.

The reason the work was not completed when our technician was present, is due to the pedestal sink being incorrectly installed with a copious amount of adhesion product. We were concerned about the liability of the sink, should damage be caused in the process. You had also expressed interest in replacing it with a cabinet style vanity. With those two factors, you had advised our technician to leave things as they were. As the homeowner, it is of course your own choice and discretion to attempt a repair that could cause damage.

We are happy that the issue is resolved with your sink!

Shaun
Shaun
1 review , ON
10/10

Replace foot valve in well

Needed the foot valve in my shallow well replaced. The folks at Mr. Rooter bent over backwards to get the job done quickly. Very friendly, prompt, and professional.

Approximate cost of services:
$1,100.00
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Company Response

Dear Shaun,
We are so pleased to hear that you found the services at Mr. Rooter Plumbing to be friendly, prompt and professional. Everyone in our team, from the office staff, to the technicians take great pride in their work! We strive to provide customers with the best possible experience, from beginning to end. If we can ever be of service to you in the future, please do not hesitate to contact us!
Kind Regards,
Mr. Rooter Plumbing of Caledon

hvanh73
hvanh73
1 review Shelburne, ON
10/10

Main line backup

-extremely professional
-he patiently talked us through everything he was going to do and then explained everything when it was finished
-he took great care to not make a mess and to clean up after everything was finished
-he came shortly after we called and kept us up-to-date as he was on route.
-to sum up we could not have expected any better service.

Approximate cost of services:
$600.00
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Company Response

Good Afternoon,
Thank you kindly for taking the time to write such kind words about your experience with Mr. Rooter Plumbing of Caledon. Our technicians take great pride in their work and strive to provide our customers with the best possible experience. If we can ever be of assistance, please do not hesitate to contact us!
Best Regards,
Mr. Rooter Plumbing of Caledon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Caledon

Mr. Rooter Plumbing of Caledon is a locally owned and operated full service licensed and insured plumbing company. Our service professionals are the most reliable, experienced and courteous plumbers to tackle all of your plumbing needs. We offer an unbeatable written warranty guaranteeing all of our supplied parts and workmanship ...
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