Mr Rooter Plumbing Of Caledon

Plumbing
Orangeville ON L9W 3L1
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Plumbing
Mr Rooter Plumbing Of Caledon
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89%

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Reviews for Mr Rooter Plumbing Of Caledon

Average customer rating:
9.1 10 (222 reviews)

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Dave
Dave
3 reviews Caledon, ON
10/10

Sump pump replacement

Kristian came at 9pm on a weeknight to replace a failed sump pump. He was friendly, knowledgeable and concerned about keeping my house clean. The work was completed in full and cleaned up in under 90 minutes - it only took that long because I talked his ear off.

Highly recommend Mr Rooter.

Approximate cost of services:
$800.00
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Company Response

Thank you Dave for writing a review about your recent visit with Mr. Rooter Plumbing and with your technician, Krisztian. Any time you need us, we are here to help, it was a pleasure to be of service to you and you are welcome to talk our ears off any day: ) Best Regards, Mr. Rooter Plumbing of Caledon.

thoml65428
thoml65428
1 review Halton Hills, ON
6/10

New shutoff taps required on pipes for washing machine

Technician Krisztain Horvath was very thorough and concise as well as courteous. My only complaint was the delay in obtaining prices from your new system using an I Pad rather than the book. Wasted almost an hour before the actual work started

Approximate cost of services:
$507.00
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Company Response

Thank you for taking the time to leave a review bout your recent service experience with us. We are in the process of rolling out a new program and system using iPads and it does require a bit of an adjustment period for the technicians. I appreciate your patience and understanding with this and should you need us again in the future I promise we will have smoothed out any wrinkles with this and will be much more proficient using it! If you ever have a need for our services again, please give us a call, we would be more than happy to help you anytime. Best Regards, Mr. Rooter Plumbing of Caledon.

newmanjohnc
newmanjohnc
2 reviews Innisfil, ON
10/10

Toilet removal and installation

Krisztian Horvath removed and installed toilets for us and did an inspection of our present plumbing through the loyalty incentive program, which he introduced to us. He was very efficient and knowledgable and more than that, we felt that he was truly looking out for our needs. He was very polite and respectful and very careful not to cause any damage or mess, starting right at the front door when he placed your service mat In front of the door. We would recommend him in a heartbeat!

John and Joanne Newman

Approximate cost of services:
$900.00
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Company Response

Thank you for your review about your recent service experience with us, we appreciate you taking the time to leave this. We truly care about our customers, their wants and needs as well as their home and not causing any disruption or mess to it. We strive to create a great customer experience and we're very happy to hear that we have done that for you! If you ever need us again, we're only a phone call away. Thank you, Mr. Rooter Plumbing of Caledon.

Reeney
Reeney
4 reviews Halton Hills, ON
10/10

Installation and repair

I had the shut off valve to one of my toilets replaced. Krisztian Horvath was excellent. He thoroughly explained the process and what needed to be done. He also completed a full inspection of all my plumbing in the house. He was very courteous and very knowledgeable. I would definitely recommend Mr. Rooter for all your plumbing needs.

Approximate cost of services:
$275.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review about your recent service experience with us and your technician, Krisztian, we appreciate the feedback! If you ever need our services again in the future please just a call we'd be happy to help any way we can. Thank you, Mr. Rooter Plumbing of Caledon.

Elsie in Caledon
Elsie in Caledon
1 review Caledon, ON
10/10

Clogged main drain pipe

Shawn and Brent were wonderful at explaining and solving the problem of our clogged main drain pipe.
As Brent was in training he did all the work under the supervision of Shawn. Brent's customer service skills are beyond compare and He will do well with your company. He took the time to explain everything regarding pricing as well and wasn't afraid to ask Shawn questions when needed. I give each of these employees a 10 as well as the Company itself a 10.

Approximate cost of services:
$500.13
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Company Response

Elsie, what a glowing review! thank you so much for taking the time to let us know how we performed for you. We love our business and our customers and doing right by them and making sure that all of their needs are met is our #1 priority. Should you ever need us again in the future, just give us a . call, we are here to help. Best Regards, Mr. Rooter Plumbing of Caledon.

janet.mullin
janet.mullin
1 review Acton, ON
8/10

Drain backup & cleanup

Bryden called and came quickly. He explained the problem and the package options for purchase and cleaned up most of the mess.

Approximate cost of services:
$600.00
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Company Response

Thank you Janet for taking the time to leave a review about your recent service call, we appreciate you taking your time to leave a review. Best Regards, Mr. Rooter Plumbing of Caledon.

sherry
sherry
1 review , ON
10/10

Changed the pressure tank

I wasn't home my husband was but when I got home I was very happy with the work and my husband said he was a great guy and did an excellent job

Approximate cost of services:
$1,700.00
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Company Response

Thank you Sherry for your review about your husband's recent service experience with us, we appreciate the feedback! We take great pride in our work and all aspects of our business and strive to create a great customer experience so we appreciate the kind words. Thank you, Mr. Rooter Plumbing of Caledon.

John
John
2 reviews Palgrave, ON
8/10

Unclogging drain in utility room.

Unclogged drain used for water softener and utility sink. Drain was flowing but slowly. The work was done well. The technician was courteous and professional. I thought the cost for clearing a drain was extremely high. I am tempted to look into purchasing an electric "snake" tool to avoid paying another $500.

Approximate cost of services:
$500.00
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Company Response

Thank you John for your review about your recent service experience with us, we appreciate the feedback and I am happy that the job was resolved to your satisfaction. Thank you, Mr. Rooter Plumbing of Caledon.

marilyn
marilyn
2 reviews Erin, ON
10/10

Plumbing problem that required a new line to be installed from home to septic tank.

The old collapsed pipe had to be dug up and replaced by a new pvc pipe. Excavation was required by the team. All the work was done as promised and they even replanted my Hostas, that had to be moved to get at the line. We were extremely happy with the work done and the friendly team headed by Sean .

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review about your recent service experience with us, we appreciate the feedback! Thank you, Mr. Rooter Plumbing of Caledon.

ken_caldwell
ken_caldwell
1 review Orangeville, ON
8/10

Septic back up

Temp fix in septic tank with more repairs to happen. Must excavate to quote repair of real problem

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review about your recent service experience with us, we appreciate the feedback! Thank you, Mr. Rooter Plumbing of Caledon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Caledon

Mr. Rooter Plumbing of Caledon is a locally owned and operated full service licensed and insured plumbing company. Our service professionals are the most reliable, experienced and courteous plumbers to tackle all of your plumbing needs. We offer an unbeatable written warranty guaranteeing all of our supplied parts and workmanship ...
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