Mr Rooter Plumbing Of Caledon

Plumbing
Orangeville ON L9W 3L1
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Plumbing
Mr Rooter Plumbing Of Caledon
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89%

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Reviews by rating (past 12 months)

Reviews for Mr Rooter Plumbing Of Caledon

Average customer rating:
9.1 10 (222 reviews)

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Dexter T.
Dexter T.
1 review Erin, ON
10/10

Backflow preventer on septic system installed incorrectly installed.

Assessed the problem quickly, drained sewer pipe, removed the baffle to correct the problem.Technician was trustworthy, professional and courteous.

Approximate cost of services:
$700.00
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Company Response

Good Morning Dexter! Thank you for taking the time to review our business as well as allowing us to provide you with the service. We are all extremely pleased with how this job turned out! Should you ever require further service just let us know, we are always here to help : )
Best Regards, Mr. Rooter Plumbing of Caledon

Johnny O in Stettler
Johnny O in Stettler
1 review Orangeville, ON
10/10

Mr. Rooter to the rescue!

At work last night, wife phones and says drain is clogged. I tell her "No worries, I'll take care of it tomorrow." Get home in the morning, found out in a short time that this was way over my head. Call Mr. Rooter Caledon, friendly customer service, booked me in for a couple hours later. Shawn shows up a little ahead of the appointment. Takes a look at the problem and then explained everything up front: options, cost, and even some preventive measures as well.

Approximate cost of services:
$450.00
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Company Response

It was our pleasure being of service to you, we are so glad that you were happy with Shaun and the service provided. Should you ever require our services again in the future, just give us a call, we are here to help! Have a fantastic day : )

Best Regards,
Mr. Rooter Plumbing of Caledon

D.C.
D.C.
3 reviews New Tecumseth, ON
8/10

Changed the temperature control valve which was causing a loss of pressure and pipe banging.

Brydon, the technician, was very professional and courteous and did an excellent and timely job. Our water pressure is back and the pipes don't bang anymore. This was a rush job (we had company the next day) and Mr. Rooter was able to solve our problem on very short notice.

Approximate cost of services:
$550.00
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Company Response

Thank you for taking the time to write a review! It was our pleasure to be of service to you. Should you ever require anything further please do not hesitate to call Mr. Rooter Plumbing of Caledon, we are always here to help.

Indra Cooper in Toronto
Indra Cooper in Toronto
1 review Caledon, ON
10/10

Septic Main line Locate and Clean Up

Krisztian provided exceptional service. He was extremely professional and knowledgeable and clean - for a septic service company. I would use Mr. Rooter again if I have septic problems and I would ask for Krisztian!

Approximate cost of services:
$484.55
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Company Response

Hi Indra! Thank you for taking the time to write a review about Mr. Rooter Plumbing of Caledon and specifically about Krisztian. He is a fantastic person and technician! I will be sure to pass this review along to him so he knows that your were very happy with everything. If you ever need any plumbing, drain or septic service again in the future we will be happy to help you anytime, just give us a call : ) Have a fantastic day!

Mr. Rooter Plumbing of Caledon

sgurevski
sgurevski
1 review Halton Hills, ON
10/10

Kitchen sink

Mr Brydon Pole was the best. So was the person that took my call on a Sunday! Never thought I'd get same day service.
Brydon was efficient, polite and fixed the problem.
Love you guys!!

Approximate cost of services:
$547.00
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Company Response

Thank you so much for taking the time to review our business, Mr. Rooter Plumbing of Caledon! We were very happy to be of assistance when you needed us : ) If you ever need anything else, we are only a phone call away! Have a fantastic day.

Mr. Rooter Plumbing of Caledon Team

L.T.
L.T.
1 review Halton Hills, ON
8/10

Water leak in ceiling

I was very pleased with the quick response, I called in the morning, and by late afternoon the job was completed. This was important for me to quickly find the source of the water leak in ceiling area and avoid further water damage. This was accomplished in a professional and tidy manner. In terms of cost, I thought it was pricey, but by general standards it seems to be within the range of plumbing fees charged today. The two tier pricing with membership was a concern, but was fortunate to have received a favorable adjustment on the final bill after some discussion.

Approximate cost of services:
$900.00
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Company Response

Thank you for your review! We appreciate all feedback on our services and I'm happy to hear that you were satisfied with the service we provided. Have a great weekend and if you ever need any further service, we are always here to help : )

Best Regards, Mr. Rooter Plumbing of Caledon.

sarmstrong59
sarmstrong59
1 review Halton Hills, ON
10/10

Repair of badly leaking main suitoff valve

On Saturday I had some work done which required the shutoff valve to be closed. Since it may have been decades since it was last turned on it was a disaster looking to happen. It began to leak after being turned on again. The leak got worse in the evening so I had Mr. a Rooter come in again. I had to arrange the time to correlate with being able to go in to another resident's dwelling where the main shutdown valve is located. The actual work was difficult due to the location of the valve and the tight space to work in. Chrisztian did a great job.

Approximate cost of services:
$842.00
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Company Response

Thank you very much for taking the time to write this review, it means a lot to us and the technicians to receive feedback on their work. This job in particular was in a tricky spot but Krisztian was very proud in the work he provided and was very happy with the outcome! Should you ever need anything further, we are only a phone call away : )

Best Regards, Mr. Rooter - Caledon

lise.johnston10
lise.johnston10
1 review Orangeville, ON
10/10

Leak in pipes between two apartments , going into the basement

There was a break in the copper pipe and water was going into the basement . Two rooms with and inch . of water on the floor. Was glad the plumber came that night and fixed it as the water was turned off to the whole house. Much appreciated. I will book an appointment to have the house plumbing inspected .

Approximate cost of services:
$450.00
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Company Response

Thank you for taking the time to send us a review of your service call with us, it is much appreciated!! Whenever you need us, give us a call, we would be happy to help : )

socrates_n
socrates_n
1 review Caledon, ON
3/10

Replace kitchen faucet

Good work done by Kristian a pleasent mannered plumber was very meticulous. Just for replacing the faucet that I bought, would have been happy to pay 100 $. But they charged $ 375/- . I could have got it done just for $ 75/-. Remember never to call Mr. Rooter. Instaed call a Looter.

Approximate cost of services:
$375.00
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Company Response

Thank you for taking the time to review our services Socrates, we appreciate both the good and the negative as they all help us grow and learn.

We have reviewed your initial call to our business, the call recording while booking as well as the invoice and with talking to Krisztian, your technician we have found no errors or mishandling in our conduct or pricing. We apologize if you were unhappy with the pricing; however here at Mr. Rooter Plumbing of Caledon we are a fully licensed plumbing business. We back all of our work with an in-house warranty and employ only the best of the best. There is always someone cheaper or less qualified or who does not hold the licensing and insurance that protects both us as a business and you and your home as our client! These are all costly contributing factors in operating a professional run licensed, insured, bonded business such as ours. Our written quotation was presented up front with no obligation to proceed. You did have an opportunity, once presented the options and cost to not proceed which would have allowed you to choose such handyman for $75 but you chose not to do that and accept the professional work which was done fully and completely by us. You also requested a specific appointment time of 8pm as you were not available before that and as we do NOT charge overtime for evening or weekends we were happy to accommodate this late evening appointment for you at no additional cost!

We have never pretended to be the cheapest plumber because that is not what we are, we are however; a reliable, dependable, honest business who provides top notch quality plumbing service. Should you ever require anything further we are here to stay and we are here to help, 24/7, 365 days a year for all your plumbing needs. Have a Terrific Thursday! Best Regards, Mr. Rooter Plumbing of Caledon.

capital-tire
capital-tire
1 review Halton Hills, ON
5/10

Replace 2 shut off valves

Excellent quality work, but way too expensive for work done. To replace only two shut off valves it cost $487!!!!!

Approximate cost of services:
$487.00
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Company Response

Good Afternoon,

We have looked into this and reviewed the details of your invoice and I do apologize that there was in fact an error on the pricing of this particular invoice and we will be contacting you by phone shortly to rectify this and get a refund out to you for the difference. We apologize for any inconvenience or upset that might have been caused. We will rectify this situation for you and will work harder to earn your trust in our business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Caledon

Mr. Rooter Plumbing of Caledon is a locally owned and operated full service licensed and insured plumbing company. Our service professionals are the most reliable, experienced and courteous plumbers to tackle all of your plumbing needs. We offer an unbeatable written warranty guaranteeing all of our supplied parts and workmanship ...
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