Mr Rooter Plumbing Of Caledon

First off, this is not the first time I have used Mr. Rooter of Caledon, but this was by far the largest project.

I called with a leaking water softener and a possible Kitchen sink clog. Brydon and Anwar (sp?) arrived as scheduled and worked late into the evening to ensure the clog was corrected. After discussing the softener with them, I decided to have Shaun come back out for a water test to install a new unit. Unlike a lot of contractors, Shaun first looked over the unit and tried to do some simple repairs in the hopes of fixing the problem, but in the end it was decided to replace the unit. Shaun and Brydon returned to complete the water test as well as discuss any concerns I had as well as answer any questions prior to quoting on various units. As I am cautious about water usage and appliances, there was a lot of correspondence going back and forth, and Shaun was always prompt with answering everything for me. I scheduled them back to have the softener installed and decided at the same time to have the plumbing coming into the house redone to consolidate, replace a pressure tank and ensure it was all to code. Shaun and Brydon came to the house, explained everything, answered everyone of my questions, and stayed until the job was done 110%. I also have a follow up visit planned and scheduled by Shaun to ensure the softener is working properly as well as ensure that I am completely happy with all the work completed.

As these guys can attest, I may be one of the more cautious customers they have, but when it comes to the work being completed and ensuring that I am happy, they are second to none.

I will always recommend Mr. Rooter of Caledon for any and all plumbing work.

Thanks again Shaun, Brydon and Anwar (sp?) for all your hard work, patience and understanding!!!!