Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
20216 98 Ave Langley City BC V1M 3G1
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Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
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87%

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Reviews by rating (past 12 months)
Best of 2020 winner 7 timesBest of 2020winner 7 times
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Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1561 reviews)

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Donna in Langley
Donna in Langley
1 review Langley, BC
10/10

Replacement of Windows

We needed to replace 6 windows in our home. Robin, the sales man was absolutely wonderful! He answered all of our questions. Shaun and Kyle, our installers were fantastic! Very professional, courteous and our windows look amazing! Highly recommend these guys!

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Company Response

Hi Donna,

Robin is a very experienced Sale Rep who operates out of our Langley branch. We are delighted that you're really happy with Robin and our installation team.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Malcolm Swallow in Langley
Malcolm Swallow in Langley
1 review Langley, BC
10/10

Replace all windows and patio doors in House

As an engineer, I chose Centra windows as they were a technically advanced product that exceeded the specifications required for the upgrade of my home.

Centra completed an excellent job, with a superb product. Shaun, Kyle and Nick fitted the windows and patio doors carefully, but with attention to detail and in a professional and very clean operation. At the end of the job, apart from the startling difference the new windows and doors made to the look of the property, you could not tell that they had been here.

Many thanks for a job well done and what looks to me to be an excellent and technically advanced product that is a huge improvement on my old doors and windows.

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Company Response

Hi Malcolm,

Thank you very much for the great review! As Centra manufature our own products we can carry an eagle eye over our products in terms of quality. We aren't here to manufacture products that can just be competitive in the marketplace, we manufacture them to be the very best window on the market.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

David Haining in Delta
David Haining in Delta
1 review Delta, BC
10/10

New Window Installation

My wife and I needed to replace our windows in our home. Your company made all other manufacturers look like amateurs when it came to the sales and installation process. Ray, you sales rep was professional and very prepared. He brought all the parts and pieces with him to show us what we would be getting. He even prepared our quote on the spot. Your installation team was on-time, friendly, hard working, and easy to deal with. They even prevented our pesky cat from escaping the house during install. Team leads, Harry and Jurgen were awesome! We are very happy with our new windows and the house looks great. Thanks again. We would definitely recommend your company to anyone looking for new windows.

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Company Response

Hi David,

That's fantastic that you were happy with our Sales Rep Ray and our installers. Our Sales Rep's, or estimator's as they prefer to be called, take great pride in their work, presentation and education of their clients. They will always have their corner samples with them because they truely believe in the quality of their product that they want it with them for all to see!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Tom & Joan Cooper in Lantzville
Tom & Joan Cooper in Lantzville
1 review LANTZVILLE, BC
10/10

all windows and 3 doors

My husband and I were pleased from the get go with the service and excellent PR each and everyone one of the workers presented to us. Warren, Joe, Cory and Carl were equally courteous and professional in all they did. It was so nice to see such a great group of fellows do such outstanding work. Always cleaned up afterwards and did a super job of installing all windows and doors. Many business could learn a valuable lesson from their work ethics. Thank you again !!

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Company Response

Hi Tom and Joan,

That is great to hear that you're really happy with the Centra team. We take a lot of pride in how our team provide customer service, whether that be the first point of call when you book your appointment, the estimator who comes out to your home to have a look at the existing windows of the installation team.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Donald P in Victoria
Donald P in Victoria
1 review VICTORIA, BC
10/10

Installation of most of the windows in the house

Installation was performed in a very safe and professional manner throughout all steps. Especially during a foul weather period. Drop clothes were used during all phases and in all areas of the house, thus making employee clean up during a two day project a snap.

Window measurements were taken multiple times by multiple representatives to ensure close tolerances by; estimator Dave Tyler, installation manager Jon Marker, and installers Clint and Jason. Finishing touches, including window screens, were an unexpected delight which really improved the final product appeal.

GREAT JOB, by GREAT CREW with a GREAT PRODUCT!.

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Company Response

Hi Donald,

Thank you for the fantastic review and additional comments. All of our estimators go through exstensive training before (and ongoing) they're even allowed to walk into a potential customers home and starting giving advice. It's great that you felt you were well cared for by all of Centra's staff who came into contact with you or came to your home. I will pass on your extremely positive review to all involved.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

David Stimpson in Nanaimo
David Stimpson in Nanaimo
2 reviews NANAIMO, BC
10/10

Replacement Vinyl windows.

I wanted to replace our circa 1970 windows without causing damage to the stucco on the outside walls. Several companies said it was not possible to do this. Centra Windows inspector came and estimated for the replacement windows with vinyl low 'E' Argon Gas filled windows. Their crew came and covered the house floors with dust covers and took only 6 hours to do all the installation. No mess and we had no cleaning to do after they left. The working crew had a wonderful routine for each window's removal and preparation for the next step in the process. An excellent crew and the difference in how quiet and draught free our home is amazing. Our home has gone from an energy efficiency rating of 69 to 82! Not bad for a 70's home. We are delighted with the fact no damage was done to the stucco and no patching up at all. The inspector called after the installation before I paid to see we were absolutely satisfied. Two years later and we have a friend who was recommended to this company and he is equally satisfied with there work. I would definately recommend and use this company again.

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Joe and Roseanne Sestito in Maple ridge
Joe and Roseanne Sestito in Maple ridge
2 reviews MAPLE RIDGE, BC
10/10

Replacement of windows and sliding doors

Our first introduction to Centra Windows was with Raymond Charron, estimator and we were extremely impressed by his professionalism. He took the time to explain everything to us and had the answers to our questions. We then met Sean who came to measure up the windows and once again we were impressed by his professionalism. The main crew for the window installation was Randy Murphy as lead with Brandon and Damon assisting. Randy's group was great. They were courteous, respectful and hardworking.The work was performed in a very satisfactory manner and Randy checked in with us often to make sure that were satisfied. The pride of workmanship was evident from the installation, to the cleaning of the windows, etc. We thank all the people we met at Centra who made us feel at ease.

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Company Response

Hi Joe,

Thank you very much for the fantastic review. It is such a pleasure to know that all of our staff are making your experience with us very enjoyable. Ray is one of our most experienced rep's here at Centra. He know's windows inside out and back to front, so you were certainly given the best advice possible when it came to making your home more energy effient. I will make sure that all the installers as well as Sean are informed about your glowing review.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

10/10

Window Replacement

We have nothing to complain about this company. They were here at the time they stated they would. Kristian, Shane and Jake were easy to deal with and answered any questions we had.

They were very professional and courteous.

We look forward to using this company again in the future.

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Company Response

Hi Maria,

I am very happy to hear that you are extremely satisfied with the service that you received from Centra. I will make sure that the positive feedback get's back to the installers that you mentioned. We look forward to assisting you with any more of your renovation needs in the future.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Tony in North Vancouver
Tony in North Vancouver
1 review NORTH VANCOUVER, BC
7/10

New Front Door

Centra installed a new front door for my house. It was a slightly more complex job due to the customer glass above the door, etc. They were very professional, easy to deal with, and provided a quality product Their follow up support was also very timely and well done (had them come out 1 additional time because the door needed adjusting). My one issue: they did a poor job on installing new molding around the inside of my door - its an older house so the walls are not completely square, but they made no effort to pay attention to detail, and they partially filled all nail holes with caulking (not wood filler). By the time I discovered it, it was tool late and it would have been a major mess trying to have them remove and reinstall the molding properly since the seams had been caulked etc. Doors installers they are; wood finishers they are not...for the premium price, I expected more in this regard.

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Company Response

Hi Tony. I am so sorry that you were not completely satisfied with your door installation. I assure you we are going to do everything in our power to make this right. Looks like we have a couple of Tony’s in North Vancouver in our database. Would you mind sending me your contact information and I will pull your file and see what we can do about correcting this. My email address is efurness@centra.ca or you can call our Service Manager, Angie Marston directly at 604-455-2117.

Regards,
Emily Furness Marketing Manager Centra Windows Inc.

Wendy in Abbotsford
Wendy in Abbotsford
1 review ABBOTSFORD, BC
10/10

Replaced 16 windoes and 1 patio door

What an amazing team and product! Windows look wonderful, and the installation team were so efficient,! Have already referred and will continue to recommend Centra Windows to friends and neighbours.
Thank you for another job well done

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Company Response

Wendy,

Thank you so much for the very kind comments and the fact that you trust our products and service enough to recommend people to us. Just remember that everytime you do refer someone to us that you tell them to tell us that you sent them. That way we will make sure that you recieve your $200 cheque if they do purchase just for referring them!

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.