I decided to take part in the government grants program and part of that was upgrading my windows. I did some research online and found Centra had a discount of their own going on, so I called them up and had a quotation done by Raymond. The representatives for Centra were very nice and well knowledged in their product, and any emails or phone calls with questions were answered promptly. I couldn't afford to do all my windows as it was a big job, but I decided to get some done...the ones on the side of the house facing the train track. I did pay a bit extra to have the vinyl siding detached and put in behind rather than on top.
When it came close to the time for the install, I got a phone call saying that there was an opening a week earlier....so I jumped right on that. The timing of it worked out very well for me. Nick and Andrew were the installers and they came nice and early, did very neat and professional work and even chipped in some pleasant chat at no extra cost.
After the windows were installed I was pleasantly surprised that they even decided to hang the blinds. The cleanup afterwards was done very thoroughly....only the sharp smell of either the cleaner or silicone was left, and man was I happy.
I do wish the windows alone was enough to completely block out the noise of the train, but I haven't been woken up yet and the windows have been in for a bit.
I'm looking forward to my next purchase from Centra, the windows are beautiful, way thicker than the old ones, and heck...i don't even have to clean em...i just have to call them up...gotta love that. I'd consider handing in a Resume to this company ;-)
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Well u get what u pay for and the price is the only thing that I would improve...maybe cause i'm dutch?
- Any advice to offer fellow homeowners facing a similar project?
- Centra makes a great product, and if u plan on staying in your house long term, its worth the investment.
- Company Response
Hi David,
That was a great read and really thorough. Thank you for the review, it is always greatlly appreciated. Raymond is one of our finest Estimators here at Centra. We look forward to the next batch of windows that we supply and install for you. If you are interested in a Career with Centra windows then feel free to send your Resume to careers@centra.ca.
Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.
Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.