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HomeStars  >  Heating & Air Conditioning in Calgary  >  Knight Plumbing, Heating And Air Conditioning Ltd  >  Furnace controls troubleshooting and check out
Dave K.
Dave K.
1 review Chestermere, AB
10/10

Furnace controls troubleshooting and check out

The quality & professional service started with booking the service appointment. The individual I spoke to on the phone was knowledgeable and ensured we booked the appointment on a day that was forecast to be warm enough for the AC unit to be checked out. On the day of service the office called to confirm as they said they would and the service technician arrived at the agreed to time. The service technician, George, was great to work with. He listened to our description of the issues and while perhaps at first really wondering if we were accurate began to trouble shoot the issue and was able to confirm why the malfunction was occurring and what it would take to fix it correctly - both cost of time and cost of materials. There were no surprises regarding the bill when the job was finished. This was the 3rd time we had had the problem looked at, the first 2 times by the original installer who attempted to but could not correct the issue. George was professional in his approach to the troubleshooting and regarding the incorrect original installation. He left the work area very neat and tidy and wore protective covers over his shoes when entering the house. I recommend without hesitation both Knight Plumbing, Heating & Air Conditioning and George.

Approximate cost of services:
$450.00
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Company Response

Our sincere thank you Dave for the detailed review. We appreciate you putting your faith in Knight. I will be passing your comments on to George. I will also be sharing them with our entire Service Team. It truly was a pleasure to assist you. Please call us anytime we can be of assistance to you and your home. Thanks again and hope you have a wonderful day and summer. Best Regards., Mark Coffin. Service manager.