We initially contacted Knight Plumbing & Heating for furnace and duct cleaning. Following the cleaning on Friday the 18th, we heard a noise coming from the furnace and called the company. The technician, George, arrived within a half hour and said a part was broken and a replacement would be quite expensive. Due to the age of the furnace, he recommended replacement to which we agreed. The furnace was replaced on Monday the 28th and has been running well since. George had to come back the next day to install a drain line as the part had not been with the initial package. The area was left clean and tidy.
- Approximate cost of services:
- $4,500.00
- Company Response
Thank you on behalf of all of us here at Knight. We appreciate you sharing your recent Service call and posting it here on HomeStars. Our hope is you have peace of mind moving forward with your new furnace. Please do not hesitate to contact us anytime we can be of assistance. Thanks again for choosing Knight and hope you have a wonderfully warm winter. Best Regards. Mark Coffin. Service Manager.