Service plumber arrived at the house, cleared the drain in 30 mins or less and than charged us $200 for the service call and drain cleaning. Ridiculous ..... Plumber wouldn't take a cheque and would only take cash in the end.
I contacted the firm and requested a manager review the bill and was told they would follow up with the plumber and get back to me. Repeated calls and no follow up, just excuses. I'd have accepted the crazy price if they had had the courtesy to at least follow up
- Approximate cost of services:
- $200.00
- Company Response
Thank you for reviewing your recent service visit. I am sorry to read that you were not satisfied with the service provided. I am not aware of any call recently that required a follow up call or request for one. I would like to invite you to please call me at the office and I will give you my personal attention on your concern. I can be reached at 403-282-1010. Your review is concerning to me also and I would like the opportunity to correct any shortcomings that you feel occurred. I look forward to speaking with you and hopefully coming to a resolve on your concern. Thanks again and best Regards. Mark Coffin. Service Manager.