I recently had to call Knight's Plumbing after hours because of a toilet repair. The ballcock broke off (old) and when I tried to shut the toilet off altogether, the shutoff valve failed, and was spraying water into the bathroom. I could not wait for a daytime service at that point, and when I called Geoff, he came out at 9:00 P.M. with no problem. He replaced the parts as required and suggested that I become a Preferred customer to save money on the cost that evening and also he discussed the benefits of the program with me. I was most satisfied and Geoff was gone within 90 minutes from the time he first looked at my problem. Many thanks.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for sharing here on HomeStars. It is great to hear you are pleased with your new furnace. I have passed your comments on to Kevin and our entire Service Team. Please call us anytime we can be of further assistance to you. It was a pleasure and thank you for choosing Knight. Hope you have a warm and fantastic winter. Best Regards. Mark Coffin. Service Manager.