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Michelle M
Michelle M
1 review Calgary, AB
0/10

Sewer back up

I had a terrible experience with Knight plumbing. When my sewer backed up, their technician showed me misleading footage of supposed damage and quoted me 1700 to fix it. Skeptical , I hired another company which found the actual blockage quickly without any of the issues Knight claimed. I believe Knight Plumbing showed me a video from another pipe to mislead me. I've reported them, but no response yet. Avoid them at all costs

Approximate cost of services:
$1,700.00
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Company Response

Michelle, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (587) 317-5797. Thank you!