We had the plumber over to help out with our thermostat. Great guy and very capable. The only issue is that when I had the option to either use our old thermostat or put a new one in (which would add around $200 to the invoice), he mentioned that the old thermostat was missing two small screws which from how it looked seemed integral to its function. After signing off to the installation of the new one, he then told me after the fact that those screws were for mounting only and said that they weren't used to begin with.

I don't think it was anything against him and I most likely misunderstood, but I feel like if there wasn't an implication the old thermostat wasn't operational I'd be $200 richer than I am now.

Aside from that, the plumber was exceptionally personable and kept his mask on indoors and had great expertise.

Our upstairs furnace was not working so Carl did his inspection and found the problem. He told me that the air flow motor wasn’t working and had to replace the motor. Unfortunately he did have the part with him so went and picked one up came back and replaced it. Made sure everything was working cleaned up and left. While he was installing the motor we had a nice conversation about nothing and enjoyed his time here.

Excellent Duct Service and service person.
Not comfortable recommending their service, because there was a serious mix-up for my services.
I booked 3 appts. for the same day for furnace maintenance, duct cleaning service and gas fireplace cleaning.
Received a pre-arrival call from duct cleaning service rep. Then received pre-arrival call from the fireplace gas line service rep.
Asked if he is also doing the gas fireplace cleaning - he said he does not do that, but that he could get this rescheduled with the correct person. He graciously rescheduled.
Called the office to find out why no one showed for the furnace maintenance (and to reschedule), as well as to reschedule the fireplace cleaning (hopefully the same day).
I took time off work for these appts.
The office rescheduled the furnace maintenance, but advised they do not do gas fireplace cleaning.

Thank you to the entire team, It was an amazing experience, the communication was very clear with patience, awsome and friendly team, explained every details. the team changed Poly B pipes, initial amount was over 6k, it was on time no charge for initial checkup they finished early during 2days also add an extra shower, during this covid time they give great discount for the shower, im grateful. VERY HAPPY with the service and efficiency. will hire Knight team and for sure highly recommend. Thank you so much

Sean from Knight Plumbing and Heating came to install our new furnace. He discovered a venting challenge and came up with a great solution that made everyone happy. Thanks for looking out for us Sean and going the extra mile to ensure things were done right for us! And thanks to Carson for coming out to help and make sure everything was complete for the weekend. Great work Knight Plumbing - were super happy with our new high efficiency furnace and hot water tank!!!

I have been using Knight for years and have always had superior service. Once again, their technicians (Marcel - electrician; Sean - heating ) did not fail. They call and give you a heads up, they followed safe COVID protocals, were pleasant and very forthcoming about the jobs. I always feel that the work done was necessary and done expertly. Thanks guys.

The plumbers are all fine but I have had several calls with Knight over the last few years and they are all invariably salesmen first , they ask to see every bathroom supposedly to "check" on things but in reality they are under pressure to sell things (or on commission?). Also when book the appointment and I ask the receptionist how much the service will cost I expect to be told about the call out fee!

Second company I called. First tech (?) arrived, took 30 seconds to look at the furnace and gave a quote of $1100. Said furnace manufacturer no longer exists and parts not available. (ICG) Called Knight, tech (Sean) arrived (after calling to say he was on his way), checked the furnace, advised which parts would be replaced. Commented on the good condition of the furnace otherwise, and made appointment for next day. Arrived after calling to say he was on his way, made repairs, left area clean. No problem with parts, at least 3 distributors, very pleasant to talk with, explaining what was being done. Will have Knight back when needed.

The outside water faucets (front and back) was leaking and called Knight Plumbing. The technician showed up on time and was very helpful. I asked him to make sure the faucets won’t be leaking before he leaves and sure he tested them and no leaked. I am satisfied of their work.

Knight’s team of knowledgeable professionals replaced the Poly B piping in my home. They were thorough and efficient. As they worked, the noted two other issues that needed attention. All work was completed within 10 days of my call. I highly recommend them. Thanks guys!