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The sales staff are extremely inconsistent at the Don Mills location. Some of them are extremely nice and helpful, while others are rude and inattentive.

We were told all our furniture would be ready on X date when we initially bought all our furniture. On X date, we arrived bright and early with our rental truck and were told rudely by a female blonde sales associate that we would be texted when everything was ready and they that tons of stuff to do. Okay. When my husband and I went back to the store later in the evening to check on our furniture, we found out that everything was ready to go but we never got a text.