Student Works Painting West

Great service was provided Muriah. She was on site with the students and teaching them. She ensured that furniture was protected and moved. She came by to provide samples swatches in various bright and dark locations so we would be able to pick the right colour. We have curved corners so went with one colour vs. multiple but multiple was an option. She explained the three year warranty and ensured we had her card to call with any concerns. All of them were professional and polite. She ensured everything was cleaned up and did a walkthrough with me to fix any areas missed. I have painted before so I expected some areas requiring touch ups which happens because the paint doesn't necessarily come off the way it should.

We'd specifically asked for an undercoat, and estimate said there would be one, however never happened. Had to consistently point out spots that never got any paint, let alone 1 coat, there are still a couple spots that never got any paint. We were given the leftover paint to finish ourselves. However our concern now is the warranty. I have asked repeatedly for a copy as we were initially told there was a warranty card. Now am told there is nothing to give us. I want something for my records, please.

The three students worked tirelessly for 3 days to get our painting done, and continuously consulted us to make sure they were painting to our specifications. The student in charge, Mitch, was exceptionally professional.

They did not communicate with us that they were delayed with the starting time booked.Had to call and remind them that we had set a time.
Their work was barely acceptable. Blobs of paint left and had to be They did the bare essentials. Blobs of paint left which needed sanding and redoing. We took off all the knobs to help them but they did not offer to replace them until questioned then offered to do it at an inappropiate time for us. They need a lot of education in what how to get lasting clientele.They do know how to charge but their workmanship is questionable. .They need to learn the difference between what is quality and what is only barely acceptable.These comments are meant to be learning and not derogative. I wish them well but they need to develop better skills and ethics.We always like to help young people working to help themselves get through a tough education process but want them to be dedicated and provide quality work ethics/ practises along the way so they will be better at whatever career they end up in.

Very disappointed with the workmanship of this company.
Had to call them back to complete work on gable.
Paint left on front steps, path and garden. Painted the branches of a bush that had just been trimmed.
Asked by company rep. to leave a tip for them, unfortunately their work did not qualify for a tip and resent being asked to provide one.
I would not recommend this company.

Student Works Painting (Surrey) provided careless, unpredictable, slow service for our home exterior painting. After paying a deposit in March, and being the first large job in their schedule, the work didn't start until June. They then started another exterior job without finishing the second coat of ours (against a company comittment that they don't move on without finishing your job).

They then came to complete the job, said they were done, and left tape in our gutters, paint on our roof, messy edges everywhere. We identified at least 30 deficiencies.

I couldn't and wouldn't recommend this painter to a friend.

I am very satisfied with the conduct and performance of the three students who worked at my house. They were all very dedicated and productive. The quality of the work was excellent. I am very happy with the results and the very, very reasonable price. I will gladly recommend this crew to anyone. Great job, guys! Thanks so much.

Regret hiring them, and would not recommend them to anyone. They did a very poor job on our house and were unprofessional, goofing off while working, got paint on our steps, windows and patio furniture, left their ladders and poles at our house for over a week after they were done. Complained about having to come back and finish off door trims they were paid to paint. We're now painting them ourselves after paying them +$4K. Terrible group.

We hired Student Works to paint our new fence and deck, and they came and completed the work. However, after less than one season the paint was peeling off the deck. It seemed as if the wrong product may have been used.
When I contacted the company to redeem the warranty, they were initially unresponsive. However, they did eventually return to our home and redo the job for free.
Based on this experience, I would say that Student Works does stand by their warranty and tries to ensure customer satisfaction.

Heard about Jordan Kipnes through his mailouts. I found him very professional and knowledgeable. He sure knows his paints ! My gutters needed attention; they were stained from acid rain ! He assured me the paint he would be using would sustain the effect of acid rain and he was right ! It’s been a year now and my gutters still look freshly painted.