The customer service provided during our job was outstanding. I realize now that the steepness of our roof and the positioning of our chimney chase likely made the job a little more challenging than initially expected, but everyone was a real trooper. We were particularly impressed by the attention to detail on the vines pulled off our house prior to painting. The painters could just as easily have ripped them all down and coiled them up into an enormous heap, but instead they broken them all down to a size that allowed for easy City garbage pickup. Great work ethic, professional people, superb value...would definitely recommend to anyone.