Crystal Waters Plumbing & Heating

Heating & Air Conditioning
Calgary AB T2H 2G3
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Heating & Air Conditioning
Crystal Waters Plumbing & Heating
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Reviews for Crystal Waters Plumbing & Heating

Average customer rating:
9.5 10 (40 reviews)

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Private User
Private User
1 review Calgary, AB
10/10

Hot water heater change out, add water softener, install toilet

Rob was exceptional in his service. Install looks way better than the original. He was quick and very clean. Really knew what he was doing which was comforting because we know very little about plumbing. Thanks Rob! You too Lex!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review. Mechanical systems can be complicated and our team works hard to simplify the technical aspects so our clients understand the issues and proposed solutions. Glad you are happy with our services.

Private User
Private User
1 review Calgary, AB
10/10

Toilet Repair

Lex was able to get someone over to replace a part, that was no longer available, within two days and get us back in business.

Approximate cost of services:
$290.00
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Company Response

Thank you for taking the time to share your recent service experience. we are happy to be able to repair your toilet.

Private User
Private User
1 review Calgary, AB
10/10

Fixed our shower faucet for free

Crystal Waters always has the clients interest at heart. When called at Christmas, the after hours technician showed me a partial solution that would allow delaying the service call so it would be performed at regular rate rather than premium. Sr one call recently was to replace shutoff valve that I was told by another plumber to replace. Lex from Crystal checked valve and said it was perfectly fine. Lex also fixed our shower faucet for no charge. Great company with excellent staff.

Approximate cost of services:
$600.00
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Company Response

Thank you for sharing your comments on your faucet service. You have highlighted a significant issue in our industry where companies tell customers they need to replace items that we can easily service. Although replacement is often necessary for old worn out parts, repair is always an option we discuss with our customers so they can make the best decision with all of the facts. With your faucet, easy fixes like that when we are already there we are happy to assist with.

Private User
Private User
1 review Calgary, AB
10/10

Water heater replacement

Rob and Sean did a water heater replacement for us and I can say with confidence they did an amazing job. They were both quick and efficient while also being extremely nice and polite. They told us everything we needed to know in detail and answered any questions we had! As a cherry on top they didnt make any mess in our house. If you need any service done call Lex he explained everything perfectly and provided the service we needed very quickly.

Approximate cost of services:
$4,800.00
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Company Response

Thank you for sharing your recent service experience. Rob and Sean were thrilled to hear your comments, as well as Lex.

kato74
kato74
1 review Calgary, AB
10/10

Hot water tank

The guys came in and were very professional, and knowledgeable. They replaced my hot water tank and were very conscientious when removing the old one, not to drip or cause any damage to my house.
I was extremely pleased with their crew, and would definitely recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for sharing your experience on your recent plumbing service call. we appreciate your business and recommendation.

Shawn from Calgary
Shawn from Calgary
1 review Calgary, AB
10/10

Great service and on time!

We had an issue with the hot water tank and the guys came over next day to replace the part. Very honest and a good company.

Approximate cost of services:
$300.00
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Company Response

Thank you Shawn for your review, and trusting us with your HWT repair.

Private User
Private User
Private User reviews Calgary, AB
10/10

Toilet replacement

A fantastic experience from Crystal Waters. Lex arrived the same day and installed a new toilet quickly and efficiently, taking the old toilet and cartons with him. Great guy and a great company.

Approximate cost of services:
$200.00
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Company Response

Thank you for your review. The experiences our customers have from a single service call to a larger project are all very important to us and we are happy to have you as a customer.

Private User
Private User
Private User reviews Calgary, AB
10/10

AC Install

Mike and team were amazing to work with! Great customer service, very efficient and no issues with install. Highly recommended!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share your air conditioning service experience. enjoy your new AC as the temperatures heat up this weekend.

Private User
Private User
1 review Calgary, AB
10/10

A/C install and furnace repair

Friendly and professional. They did a great job installing my A/C and helped me with my furnace. Couldnt be happier with the work they did.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for trusting Crystal Waters with your AC install and furnace issues. We're here to help anytime you need us.

Private User
Private User
Private User reviews Calgary, AB
10/10

Repairs and replacement

Rob from Crystal Waters was prompt and on time. He explained all the work being done and replaced an old toilet and replaced 2 leaking cartridges from 2 shower taps. He tidied up after all the work was done and tested everything was working well. He was very professional and courteous. Lex arranged the work and provided the pricing which was competitive. He provided product suggestions based on my requirements. Again Lex was very professional and patient.

Approximate cost of services:
$750.00
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Company Response

Thank you for sharing your experience with Crystal Waters. our team was happy to provide solutions for your leaky shower valves and toilet.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crystal Waters Plumbing & Heating

Full service Plumbing, Heating & Cooling Contractor serving Calgary and surrounding areas.

Please feel free to contact us at:

http://crystalwatersplumbingcompany.com

403-219-4100

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Heating & Air Conditioning, Septic Tank Cleaning, Repair & Installation, Water Filtration & Purification, and Gas Line Installation
PRODUCTS
Furnaces, Air Conditioners, Hot Water Tanks, Water Softeners, Humidifiers, HRV Units, Heat Pumps, Boilers, Hydronic Heating, Sinks, Faucets, Toilets, Poly B Remediation, Air and Water Purifiers, Water Filtration, Bathtubs, Showers, and more.
SERVICES
Full Service Plumbing, Heating & Cooling, Emergency Service, Residential, Retrofit, Poly B Remediation
BRANDS
Delta, Moen, Kohler, Riobel, Toto, Lennox, Goodman, Daikin, Rheem, Bradford White, Trane, Carrier,
WEBSITE
https://www.crystalwatersplumbingcompany.com/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
EFT, Visa, Master Card, Debit
MEMBERSHIPS
Mechanical Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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