Crystal Waters Plumbing & Heating

Heating & Air Conditioning
Calgary AB T2H 2G3
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Heating & Air Conditioning
Crystal Waters Plumbing & Heating
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Reviews for Crystal Waters Plumbing & Heating

Average customer rating:
9.5 10 (39 reviews)

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Private User
Private User
1 review Calgary, AB
10/10

Washroom renovation

Excellent people excellent work . We are very pleased with the quality and speed of execution . They were a pleasure to deal with .

Approximate cost of services:
$1,100.00
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Company Response

Thank you for your review. We are thrilled to be a part of your bathroom renovation project, and here anytime you need us.

Marco
Marco
1 review Calgary, AB
10/10

Navien System Replacement

Lex was awesome to deal with at Crystal Waters. Old Navien system gave out and had a new unit installed and working in less than 24 hours from my initial call. Their on site installer was super professional and great to work with. Will definitely recommend to family & friends.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Marco for the great feedback on your boiler installation. We appreciate your business and recommendation. Happy to help anytime.

Private User
Private User
Private User reviews Calgary, AB
10/10

New home purchase and fixes

We bought a new home and needed miscellaneous items fixed and a new toilet. Received super solid service , great advice and they delivered as they said they would. Highly recommend them. Ill be using them again

Approximate cost of services:
$4,500.00
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Company Response

Congrats on your new home purchase. We are happy to help make sure your plumbing system is working properly, and are here for any future needs. Thank you for taking the time to write this review.

Private User
Private User
1 review Calgary, AB
8/10

Hot water tank and softner replacement

We had a new on demand hot water tank and water softener already we were looking to replace professionally.

I originally went with this company because they quoted a really reasonable price, and warranty their work.

The owner came over and gave us a quote. Talked about our options, and ran through possible scenarios including a worst case.

Plumber was courteous and friendly. Our water softener apparently blew up like a geyser when installing, and they did a mostly good job taking care of the aftermath. And they were done in 4 hours which was really efficient for timing!

Both systems currently appear to be working fine with no leaks. New water tank gets warmer faster, stays warmer longer, and is quieter when working.

Plumber even pointed out the lack of sealing on the previous water tank which was sort of alarming.

Only point minus really is that the plumber didn't communicate the water blow up after it happened, and when transporting our old systems (kept to resell), the plumber put the plug into the water softner tank, which may have rendered the system useless for us to resell.

Overall I am quite satisfied and would recommend Crystal Waters to my friends and family.

Approximate cost of services:
$1,660.00
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Company Response

Thank you for your feedback. Rob had noted in his job notes the clean up and it was on our radar to discuss with you in our follow up call, which was talked about on your call with Lex. Our apologies for not immediately letting you know before cleaning it up.

Private User
Private User
1 review Calgary, AB
10/10

Plumbing service

Great job and good customer service. The job was intalling a stand shower faucet. Lex, the manager and Bob, the technician were both professional and great.

Approximate cost of services:
$400.00
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Company Response

Thank you for trusting us with your plumbing service work. Our team is happy to hear about your satisfaction.

Private User
Private User
Private User reviews Calgary, AB
10/10

Residential plumbing

Lex took my call, listened to the issues, and asked relevant questions to make sure they would come equipped to handle the jobs. Rob showed up, was very knowledgeable, and was able to work through the projects quickly because he knew exactly what was required. Good work Crystal Waters.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to write this review, which highlights our process of taking the time to discover your needs so we can come prepared to fix your issues.

Private User
Private User
Private User reviews Calgary, AB
10/10

General Plumbing

Rob was avle fixed leak, drains and replaced facets in no time. Greatly work and quick turn around.

Approximate cost of services:
$600.00
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Company Response

Thank you for your review about for recent leak repair and faucet replacement. Happy to have you as another satisfied customer.

Private User
Private User
1 review Calgary, AB
10/10

Fixtures

Appreciated Lex n Ron expertise And I didnt have to leave my house to shop

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for your review and trusting Crystal Waters to take care of your plumbing fixtures.

Private User
Private User
1 review Calgary, AB
10/10

Plumbing issues

Rob was a pleasure to work with. He quickly fixed our housing issues with no delay. I would recommend Lex and Rob for any plumbing / heating work needed in your home!

Jason

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to share your thoughts on the recent service call. We appreciate your business.

Private User
Private User
1 review Calgary, AB
10/10

Hot water heater change out, add water softener, install toilet

Rob was exceptional in his service. Install looks way better than the original. He was quick and very clean. Really knew what he was doing which was comforting because we know very little about plumbing. Thanks Rob! You too Lex!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review. Mechanical systems can be complicated and our team works hard to simplify the technical aspects so our clients understand the issues and proposed solutions. Glad you are happy with our services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crystal Waters Plumbing & Heating

Full service Plumbing, Heating & Cooling Contractor serving Calgary and surrounding areas.

Please feel free to contact us at:

http://crystalwatersplumbingcompany.com

403-219-4100

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, Heating & Air Conditioning, Septic Tank Cleaning, Repair & Installation, Water Filtration & Purification, and Gas Line Installation
PRODUCTS
Furnaces, Air Conditioners, Hot Water Tanks, Water Softeners, Humidifiers, HRV Units, Heat Pumps, Boilers, Hydronic Heating, Sinks, Faucets, Toilets, Poly B Remediation, Air and Water Purifiers, Water Filtration, Bathtubs, Showers, and more.
SERVICES
Full Service Plumbing, Heating & Cooling, Emergency Service, Residential, Retrofit, Poly B Remediation
BRANDS
Delta, Moen, Kohler, Riobel, Toto, Lennox, Goodman, Daikin, Rheem, Bradford White, Trane, Carrier,
WEBSITE
https://www.crystalwatersplumbingcompany.com/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
EFT, Visa, Master Card, Debit
MEMBERSHIPS
Mechanical Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.