WINCAN Windows & Doors

Windows & Doors Installation & Service
Richmond Hill ON L4B 1H6
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Reviews for WINCAN Windows & Doors

Average customer rating:
9.5 10 (22 reviews)

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Judy
Judy
0 reviews Richmond Hill, ON
1/10

Blinds Damaged

I hired WINCAN Windows and Doors to come install windows and a patio door, but after the windows were installed, I noticed that my four, fabric silhouette blinds had been punctured and ripped. When I called Justin about it, he sent Ryan (installer) the following day to see the damages. I was told that things would be made right and that they would not run from the problem. The last I heard from them, they said that they were waiting for an estimate on repairing the damaged blinds and would call me back. Its been almost three months. I am still waiting for their call. I have not been able to reach anyone via email, text or phone after leaving several messages.

When Justin first came to my house to provide me with an estimate, he told me how he took over his fathers business and how he prided himself on the same hard, honest work his father put in, many years before him. I really question his integrity and wonder what his father would think if he saw how he handled this situation. I understand mistakes are made on the job, but he should do the right thing and reach a solution. Misleading customers by making false promises is an unacceptable way to do business in my eyes.

WINCAN, I await your response to my phone calls, emails and texts and I remain open to reaching a conclusion. Until then, I find it necessary to let people know what a nightmare I experienced and it is for this reason that I would not recommend this business to anyone.

Customers, spend your money elsewhere and spare yourself the headache.

Approximate cost of services:
$10,000.00
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Shirley in Toronto
Shirley in Toronto
0 reviews Richmond Hill, ON
10/10

Excellent company, Excellent personnel

Just did our window replacements two days ago. Wincan Window is an excellent window & door company. We are very happy with their works. The sales expert Adrian is one of the best sales expert we have met. He is very knowledgeable, reliable, professional and trustworthy. Highly recommend this company and Adrian!

Approximate cost of services:
$35,000.00
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Win with Wincan
Win with Wincan
0 reviews Richmond Hill, ON
10/10

WINCAN Windows

Replaced all the windows in our home through WINCAN.
Received great service. The work order was completed very quickly and efficiently. Everyone we dealt with was super friendly and professional. During this time of COVID felt very comfortable dealing with them as they followed all the COVID protocols.
Our experience with this company was great!

Approximate cost of services:
$10.00
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Chao in Thornhill
Chao in Thornhill
2 reviews Toronto, ON
8/10

window replacement

The sub contractor from WINCAN told me few times, to replace the windows when he was working in my house.
But the realty is, the windows replacement.
After his job,how how how

Approximate cost of services:
$6,300.00
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Company Response

Hi Mark,

Thank you for taking the time to provide us with your feedback. We apologize for the delay in responding to you as well as the inconveniences that were caused as we wanted to make sure we have reviewed every aspect of the project with the stakeholders involved. We wanted to let you know that we have addressed your concerns with our installation team (our in-house installation team) and we are glad that all outstanding issues have been resolved now. Should you have any questions or concerns, please do not hesitate to reach out to us.

Manager,
Adrian

Amy in Kanata
Amy in Kanata
1 review Toronto, ON
10/10

Door Installation

Justin and Ryan were very flexible. They were friendly, did the job and exceeded my expectations, they listened and performed all the tasks we had requested. Very satisfied! Thank you!

Approximate cost of services:
$1,500.00
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Monyoka in Scarborough
Monyoka in Scarborough
1 review Toronto, ON
10/10

Replaced all windows

The boss (Justin) and staff were so friendly. They installed my windows professionally without breaking anything considering it is a very old house. They did what they promised including tight timeline. All I can say is excellent service, professional installation, friendly staff and low price. I highly recommend Win-Can Windows.

Approximate cost of services:
$9,400.00
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Company Response

Thank you Monyoka. We are happy that you enjoyed our service.

Regards,
WinCan Windows & Doors

Jim in Markham
Jim in Markham
1 review Markham, ON
10/10

Window installation

We had all our windows and patio door replaced and they look great. We had a small issue with one of the windows and Justin / Aaron were able to resolve it. It was great dealing with Aaron and you can see that he is very proud of the quality of his windows. Great job!

Review has 1 previous version
Approximate cost of services:
$20,000.00
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Company Response

Hi Jim,

We apologize for the inconvenience. We believe that You and Justin had got in touch and currently figuring out the next step.
We very much appreciate your business and hope to work together in the near future again.

Thank you,
WinCan Windows & Doors.

Private User
Private User
Private User reviews Markham, ON
10/10

Window replacement

Justin's quote is reasonable and service is great. They did my window last year. One of the best contractor I work with! There was some hiccup when technicians tried to put back old shutters I like to keep. But all worked out afterword.

I don't usually write review online but Win-Can deserve 5 stars. I would recommend to anyone....Tina from Markham

Approximate cost of services:
$4,000.00
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Company Response

Thank you Tina for your kind words.

Alex.SWJ in Toronto
Alex.SWJ in Toronto
1 review Toronto, ON
10/10

Replace whole house windows

I was shopping and comparing for windows from March 2017. And decide to have contract with Win-Can on May. Contract Signed on May 16. Perfect job finished on May 24, 2017. They were quick and efficient on measurements, preparation and installations. My house is a bungalow with several huge windows. The installations was taken in one day. All are cleaned and sealed very well. We are very satisfied with the great look and the Quality. I will take some pictures to show off and say how I am happy with it. Would like to highly recommended them!

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Alex,

Thank you for your reviews. We are glad you are satisfied with our service and our products.

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows replacement

Win-Can was quick to come and assess the windows replacement project at my house and offered advice on style, options and possibilities for the work. They were quick and efficient when they returned for precise measurements, and the windows arrived well within the timelines of their production estimate. On installation day, the team arrived as I left for work in the morning and were just cleaning up when I came home at the end of the day. I'm thrilled with the outcome and I would happily recommend their services.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. We are glad that you are happy with our service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about WINCAN Windows & Doors

WINCAN Windows & Doors is a premium manufacturer that has been serving homeowners in the Greater Toronto Area for 20 years. We provide top notch services from manufacturing to installation to servicing. We have a wide selection of vinyl replacement window styles, front entrance steel & fiberglass doors, patio sliding ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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