Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Viva Window and Door System

Windows & Doors Installation & Service
North York ON M5A 1A1
Write a Review
Write a Review

Recommended Professionals

97%(387 reviews)
92%(15 reviews)
86%(11 reviews)
97%(387 reviews)
92%(15 reviews)
86%(11 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Viva Window and Door System

Average customer rating:
0 10 (1 reviews)

Sort by

Hussain in Concord
Hussain in Concord
1 review CONCORD, ON

First Review

0/10

Windows and Door replacement

We had Viva Window replace four windows and our back door. During the sales process they were very kind and professional. But the people who did the installation were in a rush to get in and get out as quick as possible. Their work was sloppy (they missed areas that should have been caulked). They also sent the wrong size window for one of the windows. They only realized that it was the wrong size after they had removed the original one, so they covered the area with a plastic sheet. We had to wait two weeks before they came back and installed the new window.

In addition to the poor service, I find that their product is of poor quality. It has been three years since we replaced our windows and door. There is a crack in the frame for one of the windows, we've contacted the sales rep to get this fixed but he never shows up. And the back door does not always lock properly, we have to really force the switch into place for the door to lock.

Their prices were comparatively lower than many other vendors, which is why we decided to go with them, but I guess at the end of the day you get what you paid for. If I had to choose again, I would not select Viva Windows, the slightly lower cost simply wasn't worth it.

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Vaughan?