Doyle Plumbing, Heating & Cooling

Plumbing
1316 County Rd 28 Fraserville ON K0L 1V0
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Doyle Plumbing, Heating & Cooling
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76%

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Reviews by rating (past 12 months)

Reviews for Doyle Plumbing, Heating & Cooling

Average customer rating:
7.7 10 (62 reviews)

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Martin Grendel in
Martin Grendel in
1 review Stirling, ON
10/10

professional staff, timely service and good price

Took a chance on a company I have not used in the past. Rough in for a gutted century home. Received a quote which was very reasonable. Job was professionally completed a week later.

Installers were great! No surprises!!

Would recommend any day.

Martin Grendel
Bobcaygean ON

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Average home owner in Fraserville
Average home owner in Fraserville
0 reviews Fraserville, ON
0/10

Flooded my basement due to sub par installations

Originally hired them to get my cottage in working order.
- installed new jetpump( balanced on a crate and wired up with electrical tape no junction box completely unsafe )
- installed new holding tank
Few weeks later
- leaking inlet hose from jetpump, fixed by doyle.
- waterer softener, uv light, services by doyle
- then the jetpump failed, the pressure line burst off and caused 3” of flooding in the Semi finished basement.
- called and received a “we will get there when we get there”
- we cleaned up the water ourselves.
- doyle comes to inspect, the workers themselves tell me the jetpumps fail, the lines pop off and the reality of a rock being sucked up into the pump is not possible due to the metal screen/filter Thats in the jetpump to the side quietly.

- Manager ken comes up with an idea on how the rock caused my jetpump which is under warranty ( but not covered ) ) to fail and cause the flooding not knowing his workers just told me that was not the case. They happened to find the “stone” the moment i wasnt in the room as well.

- doyle trys to charge me $1250 for replacing a jetpump that was under warranty and bought less than 6 months ago after coming to my property and having their manager ken tell us to our family about how the damages occured in order to minimize liability on doyles side.

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Company Response

I'm sorry you were unsatisfied with our service. Your review has been forwarded to Management and they will contact you to discuss it. Thank you.

PMH in
PMH in
0 reviews , ON
0/10

Charged 130% over quote

After inspecting the project, Doyle Plumbing quoted $900. However, they invoiced over $2,000. In between was no work order change, discussion about the scope of work or any warning that extra cost might occur. This is unacceptable from any contractor.

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Company Response

Thank you for bringing this to our attention. Please contact Management to discuss the details. The toll free number is 1-877-706-2621.

Ray in Havelock
Ray in Havelock
0 reviews Campbellford, ON
10/10

Service .. Yearly checkup

Just had furnace serviced by Greg , excellent service .
see all next year .
Furnace installed 3 years ago , excellent heat source for our 1600 sq ft home .
Excellent company to deal with .

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Company Response

Hi Ray,

Thanks so much I will let Greg know you were happy with his service. See you next year!

Barry Or Gisela in Toronto
Barry Or Gisela in Toronto
0 reviews Oshawa, ON
10/10

Furnace Repair

Came home to find the furnace was not working and needed a quick repair. Service technician Greg came and completed a thorough diagnosis of the problem and the condition of the furnace. The next day Kirk arrived with the parts and efficiently completed the required work. Both men were professional and friendly. The price was competitive and there was a senior discount. We now have heat and are very happy.

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Company Response

Hi Barry, Thank you for your feedback. It is always a pleasure hearing from happy customers.

Mark and Riina in Keene
Mark and Riina in Keene
1 review Keene, ON
10/10

Antiquated water system overhaul

After hiring one plumbing company after another to upgrade our water system, and being let down by sloppy work ,double billing and complete lack of communication, we decided to give Doyle Plumbing a call.
We were nervous about yet another disappointment and seeing more money going down the drain. Happy to say, we are very pleased we made that call. It is a very well run company, not cheap, but quality never is.
From great customer service from the office personnel to follow-up visits when something needed tweaking, we found everyone to be courteous, punctual, focused and skilled at what they do. Most important of all, they actually listened to us and addressed our concerns. Thanks to everbody who worked on our system upgrade. We love the shower install done by Nathan and Connor. Tricky work, that one. Our appreciation to Paul and Josh for installing the submersible pump, UV system, water softener etc.
That's just the short list of what they did. And kept us sane as well. We also have peace of mind now as everything is up to code, inspected and properly vented. We can, without reservation recommend this company to people who want a job well done. Mark and Riina

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Company Response

Thank you so much for taking the time and letting us know how happy you were with the service you received.

Cindy in Fraserville
Cindy in Fraserville
1 review Fraserville, ON
10/10

Emergency plumbing.

I called Doyle at 5 am one morning with 8 inches of water in my basement. Quick, helpful response. Every employee at Doyle who came to my home over 4 days was incredibly helpful, professional, and kind. Darren even called to check them if the house was warm enough as I was without heat. He told me would come to my home asap with more heaters if necessary. Ryan and Cody who did the install of furnace and hot water tank were exceptionally helpful. Walked me through every step of the process. I would not hire any other company for these needs. They made a bit of a disaster much more tolerable! What a great company! Thank you.

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Company Response

Thank you so much. It is always a pleasure hearing from happy customers. We look forward to working with you again.

Take care,
Doyle Plumbing

wintersnot in Fraserville
wintersnot in Fraserville
1 review Fraserville, ON
0/10

Water boiler problem

My shop water boiler was cutting out on me. Sometimes the reset button would get it going again. Jamie from Doyle determined is was dirt/grit in the pump line and got it going. A day later it stopped working, again. During the repair I asked he have a look at the oil tank. (my mistake) He then slaps a 30 day red tag on my oil tank, sighting that the valve needs replacing. ( I had just filled the tank)
Another company fixed my boiler issue (flame censer) and tightened one screw on the oil tank valve. It did not need replacing. Suffice to say, Doyle cost me a small fortune and lots of aggravation.
I do Not recommend this company !
Do Not Use them!

0 of 1 people found this review helpful.
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Company Response

Tightening the valve is a temporary solution to prevent further issues. To fix the issue the valve should be replaced. Due to TSSA regulations and the insurance industry rules all parts should always be replaced if known to be faulty. If you do not replace the valve the liability lies solely on the homeowner and this could be costly due to insurance not covering damage from leaks that you have prior knowledge of. This is why the technician takes all necessary precaution to protect the home owner, the company, and the technician from liability by writing a non-immediate red tag until the repair is done.
If you have any further questions please feel free to contact the office. 1-877-706-2621

Ddcleve from Toronto
Ddcleve from Toronto
2 reviews Toronto, ON
10/10

Plumbing on Good Friday

Not an emergency but called Doyle on Good Friday hoping to leave a message for Service on the weekend. As guaranteed, someone answered the phone and advised they had a plumber in our area. Within the hour Logan arrived. He was courteous, professional and had the job done in short order. The price was more than fair and we will recommend them highly. They are in our contacts now as a company to call.

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Company Response

Thank you so much It is always a pleasure hearing from happy customers. We look forward to working with you again.

Take care,
Doyle Plumbing

steve B in Fraserville
steve B in Fraserville
1 review Fraserville, ON
0/10

Nightmare

I called because my shower was leaking. after just shy of $900 it still leaks and their operation manager says that is because we did not want the shower fixed???? They quoted another $465 plus HST but then did not call me back to arrange service after 2 days of trying to get them to come back they said I would prefer if you went elsewhere. Stay away this place is a disaster

0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doyle Plumbing, Heating & Cooling

From Pickering to Bancroft, Doyle Plumbing, Heating and Cooling has achieved success through our hard work and honest service. We are here when you need us most with prompt 24 hour emergency service. When you call us, you will speak to an actual Doyle Plumbing employee, not an answering machine. ...
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