Ron, who runs this company, comes off as a very friendly guy, but he's a terrible person to give business to. Firstly, they do not pack your items safely like they say they do on their website. They don't do any packing AT ALL. They broke a beautiful painting and a shelf without having mentioned anything to me before it had already arrived at the new location. Actually, the broken items didn't even arrive at the new location - they threw it away without telling me. When I asked Ron about what happened, he told me, "It's too bad, you should have packaged it." and "Well, you should have bought insurance." How about that? According to his website, "customized crating of pictures, glass, and marble" is included in his services. I read it out-loud to him on the phone. He then told me that these are a special-order service, and they must be requested prior to the loading date. Yeah, right. Even after proving him a dishonest man, Ron refuses to compensate for the painting that his company destroyed trashed. Heck, if you're going to swipe my painting, at least sell it for some cash. Don't just dump it, that's just mean. He insists that it isn't his responsibility to make sure his customers get what they paid for - a COMPLETE QUALITY SERVICE.
What Ron is suggesting is that he is SOLELY responsible for the transportation of your items, because he doesn't give a damn about the quality of his service or making you happy. How's that for a mission statement? Stay away from this company.
P.S. Also, they will run their shoes on your carpet, they will not provide any of the packing services listed on their website, they don't come prepared with disassembling tools, they will not properly reassemble your pieces upon delivery, and worst of all: they will be dishonest to you.
- Approximate cost of services:
- $1,000.00