Did my neighbors lawn thinking it was mine, and didn't finish mine
- Approximate cost of services:
- $98.00
Did my neighbors lawn thinking it was mine, and didn't finish mine
Thanks for leaving a comment and sharing your concerns with us. We are happy to try to help you and resolve this issue.
We’re sorry your lawn care program didn’t give you the results you wanted. We understand certain weeds can be very difficult to get rid of, so that’s why we offer unlimited free treatments until the weeds are gone. It is hard to say exactly what might have happened without more details of the number of applications we provided and the services you requested.
We encourage you to reach out to us so we can take a look at your account and see what we can do to give you better results in the future. Please contact our Customer Service Manager Steve at 866-989-0399 or email us at customerservice@weed-man.ca.
Thanks again for reaching out,
Your Weed Man Hamilton Team
Hello Christine,
We appreciate the feedback you’ve provided. Customer service is a top priority so resolving the issues for you is important to us.
We do guarantee that we will treat your lawn like our own and provide as many weed control treatments as you would like to rid the lawn of weeds. We also suggest additional services we think could assist in improving your lawn.
There are always a large number of factors at play with lawn care (weather, cultural practices, current state of the lawn) and each lawn reacts differently to treatments. Because of this, it would not be fair for us to guarantee or promise a refund of payment if desired results don't happen.
If you still have concerns or questions, we would love to chat and see what can be done to help. Please give Customer Service Manager Steve a call at 866-989-0399 or email us at customerservice@weed-man.ca and we would be happy to look at your account with you.
Thanks again for reaching out.
Your Weed Man Hamilton Team
I am sorry to hear about the poor results you suggested you had this year with Weed Man and I would suggest having a manager go take a look at your lawn to resolve this concern. I am unable to assist you as this is a different franchise. Please contact you local franchise to assist you immediately.
Weed Man Fertilizer/Weed Control