Regency Refrigeration

Heating & Air Conditioning
12510 123 Street NW Edmonton AB T5L
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Regency Refrigeration

Average customer rating:
0.5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Edmonton, AB

unfair charged

i called regency on the weekend. technician came in check my freezer for atleast 20min. and gone. freezer solid frozen so i defrost the unit for a day . i didnot call regency again cause the freezer run normally after defrosting . Regency called after 5 days, then they charged me $425. for 2 hrs minimum charged / including truck charge. i’m expecting they will charge me for 1 hr. but with 20min. checking and charged me for 2 hrs minimum of weekend rate is totally too much. this is not acceptable. not all your costumers are millionaire. i will definitely NOT recommend you to anybody. this is totally Unfair.

Was this review helpful?
Private User
Private User
Private User reviews Edmonton, AB

First Review


Air conditioner

I had an air conditioner installed a few years ago and they install went very well and the installer was courteous.
However 10 months later the follow By spring it wasn't working we called and they would not send someone to look and we were told they were very busy with their commercial clients and we said we aren't important because we aren't a large client and we were told yes. No matter what we did they would not honour warranty.
We paid for another service to come and they said when it was installed the line wasn't proper and it leaked coolant they fixed it up and added coolant. They said this does happen and definitely should have been covered.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Edmonton?