The sales process with Jennifer was amazing and we were very happy. We also enjoyed a lot the help from Sarah at the design centre. We were very satisfied at the beginning, but when the construction was about half way through we noticed a number of problems. After we moved in we also found a number of problems.
At some point it was very painful to get some of these problems resolved.
The service and warranty team (Clayton and Theresa) are very good.
For the most part Trico was able to turn a bad experience in a good experience. If it wasn't for all the problems and stress with construction I would have given them 10 stars.
- Approximate cost of services:
- $760,000.00
- Company Response
Hi Manoel
Thanks for your post. It has been a pleasure working with you over the last year during your warranty period and Theresa and Clayton are fully committed to ensuring you are satisfied with your home. We are working to resolve any construction issue and the construction team in the community of Mahogany is doing a great job of managing the trades throughout the construction build. Please do not hesitate to contact the warranty department at anytime.
Nicole Walker
Customer Relations Manager