Sterling Homes Ltd

Builders
100-5709 2 Street SE Calgary AB T2H 2W4
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Sterling Homes Ltd
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46%

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Reviews by rating (past 12 months)

Reviews for Sterling Homes Ltd

Average customer rating:
4.7 10 (23 reviews)

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Jimmy in Edmonton
Jimmy in Edmonton
1 review Edmonton, AB
0/10

Manning Village

I signed the contract with this company in October 2014 with many promises and hopes that the house will be done in 8 to 12 months. And yet, now is November 2015, the house is half done. And they are still promising with their humor "the build is in progress, should be done soon, everything is on track....etc". If you are looking to build a house with this company and the time is matter to you. I suggest that you should take my experience into consideration. Also, I can't say about the build quality yet, but i am sure it won't be any better than what I have been through so far,I have no idea what they done or what going to do with anything in the house yet. At this point, I don't really want to find out. Because you know what, once you paid and sign the contract. Nothing, absolutely nothing you can do to them if anything is not up to your desire level. So please, many other builder around, shop with your head clear, there are a lot better company than this one. Also, one thing that make me laugh so hard, right after you sign the contract. You will receive a survey which they want you to tell them how was your experience from the start of the contract to the end procession. Guess what genius, how do I know how is that experience if I haven't gotten my house yet. The survey is expired in 3 months if you are not complete it. Economy is down this year (2015), no one is buying house and yet, they still take their time to build it ( no, I didn't mean that using their time to get thing right, more like leaving the house idle for weeks before anything trade start working on there tasks). For example, we all know that concrete is required good weather to cast them. And yet, they just have to wait for all the good weather went pass and cast the concrete at the worst time possible of the year. So yes, please, if you need to buy a house in Manning Village, there are many contractor builders you can go with beside this company. I chose the wrong one so you don't have too.

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Meghan from Chestermere
Meghan from Chestermere
1 review Chestermere, AB
10/10

Home build

We are almost at completion of building our new home and have had a wonderful experience largely due to the amazing customer service we had with Area Sales Manager, Shawn Getty. He was attentive to our every need and promptly answered all of our questions. From start to finish, he was honest, helpful and shared in the excitement of our new home by keeping us up to date with the progress that it was making. We are extremely happy with the final details of the home and the quality of the build, not to mention that timelines were maintained throughout the process without much or any delay. Purchasing a new home can be a stressful endeavor, but with the support and attention that we received with Sterling, it was a pleasurable experience and we would highly recommend to anyone who is thinking about building a new home to build with Sterling.

1 of 1 people found this review helpful.
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Judy from Chestermere
Judy from Chestermere
1 review Calgary, AB
0/10

Built new home

Built a home with Sterling homes in kinniburgh Chestermere and found out on final blue print that we have a fire hydrant in our front yard. We have photos of the land and where the stakes were there was no fire hydrant. We are very upset because we need the street parking and with this we are unable to park in front of our home. $650,000 down the drain as we moved for one reason which was more parking. Area Salesman is a someone you can not trust so if you build in Kinniburgh with Sterling Homes, buyer beware. Sterling Homes has given us false information, there blue print drawing have Proposed Fire Hydrant and, when we questioned the area sales manager he said that there was no fire hydrant and wouldn't be. It is our understanding the the developer puts in the fire hydrants so Sterling knew this was there and failed to put that I their drawing. Do not trust the area sale manager as he is not honest.

2 of 2 people found this review helpful.
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Matlock in Calgary
Matlock in Calgary
1 review Calgary, AB
10/10

New Home

We built almost 2 years ago and have to say how happy we are with our home and all the work that everyone at Sterling put into our home. We wanted so many changes and they delievered the best they could. They allowed us to to make as many changes with our home as we wanted and always gave us 110% with everything we needed (and we were needy). We had wonderful people in Sage Hill @ Sterling Turning our vision for our new home into exactly what we wanted. Anna, Kari, Rex.. Thank you!!

1 of 1 people found this review helpful.
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Calgary in Calgary
Calgary in Calgary
1 review CALGARY, AB
0/10

Home build

Our home was built 15 years ago and we have had several years of water damage based issues. After trying various fixes, we started removing siding only to discover gaps in the tar paper, tar paper tucked under flashing or lower layers of tar paper, gaps in the plywood revealing insufficient insulation, etc. When I asked them to own their blatant poor workmanship in the initial build, reimburse $3000 of the $20 000 I have spent on repairs in the least year alone, as well as remove the siding on the remainder of the house and fix the other issues which are obviously a result of similar papering issues, they made excuses and I have not heard from them since. While I appreciate the New Home Warrantee period is over, it would appear they do not stand by their work unless they have to.

3 of 3 people found this review helpful.
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V in Royse City
V in Royse City
1 review Royse City, TX
0/10

New home building delay

worst experience ever when try to buid a new home with them. It is almost a year from the contract signed, and they haven't start on it yet. I am paying interest on my LOC for the down payment everyday, and they just sitting on it. Never get any follow up from the sales even though they promise every time we meet them face to face... still waiting...

3 of 3 people found this review helpful.
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Jen in Edmonton
Jen in Edmonton
1 review EDMONTON, AB
0/10

Sterling Homes in Callahan Heights

Worse customer service. Gave us the run around over and over. Sales people were not very helpful and the people at the head office are even less helpful. It was a poorly built home and I would never recommend anyone to buy from them.

4 of 4 people found this review helpful.
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Roger  & Denise in Calgary
Roger & Denise in Calgary
1 review CALGARY, AB
10/10

New Home Built

We have just built out second house with Sterling Homes, this one in Sage Hill. We would build a third home with them based on quality, service and reputation as a builder of fine homes.
Any deficiencies we have had were always taken care of quickly and in a professional manner by all parties. Sales reps and warranty people have always gone above and beyond in taking care of any issues that have come up. our sales rep even called United Communities to help us take care of issues with the landscaping outside our property and this issue has now been resolved as well.
The people that work at Sterling become good friends and it is almost like going to visit family. We took possession of our house over 1.5 years ago and we still like to visit.
We would definitely recommend Sterling homes to anyone who is in the market for a new home. Excellent homes, excellent people and customer service.

0 of 1 people found this review helpful.
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Okotoks in Okotoks
Okotoks in Okotoks
1 review OKOTOKS, AB
1/10

New home

First we love our house but hated the process to get here with the builder. House was 6 months late because of constant mistakes with the building process. Wrong size windows that they challenged me on even when I had a signed addendum and wrong fire places that had to me moved after. Lights, stairs had to be moved wrong paint on all trim that had to be redone from brown to white. But the worst part is the sales people when I run into them now are the rudest people I have ever seen and just because of this I would not build again with them. This was my second and last Sterling home. They are builder of the year only because they sell spec homes and the customer never has to be dragged into the building process with very uninformed, unprofessional sales people.

3 of 3 people found this review helpful.
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