Sterling Homes Ltd

Builders
100-5709 2 Street SE Calgary AB T2H 2W4
Write a Review
Write a Review
HomeStars
Builders
Sterling Homes Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

46%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sterling Homes Ltd

Average customer rating:
4.7 10 (23 reviews)

Sort by

mayer in Calgary
mayer in Calgary
1 review Calgary, AB
0/10

everything is poorly done.

the garage is not level at all, always have water at the middle of the garage when it's winter. the drywall in between has big gaps and a lot of works are cheaply done. not recommending.

3 of 3 people found this review helpful.
Was this review helpful?
N McDonald in Sage Hill Calgary
N McDonald in Sage Hill Calgary
1 review AIRDRIE, AB
0/10

New Home Build with Sterling Homes Group

When I saw in the newspaper that Sterling Homes was no longer number one for customer service from the JD Power & Associates survey I was overjoyed! This company is an absolute joke. They treat their customers like garbage. The Vice President of Sales and Construction have left my wife in tears on numerous occassions when we have asked for clarification or want something moved. It all goes back to the inexperienced, unqualified employees who work in the showhome in Sage Hill. They constantly gave us conflicting answers and we are still paying the penalty for these mistakes 6 months later. Customer service is not valued to any of their employees. I have told every single person I know not to build with Sterling and I will continue to tell interested buyers how terrible of a company they are. Do yourselves a favor and build with anyone else in this City.

3 of 3 people found this review helpful.
Was this review helpful?
smark
smark
1 review ,
3/10

Home Builder

We chose to build with Sterling becasue we liked the design and we though we were getting value for money. The realtor and mortage specialist they refered us to were awful! We bought before the market picked up so there was no reason for our house to be late, but they are running late. All the other builders in the area (competitor name removed --Ed) and working 10 times harder than Sterling! There crews are out evening and weekends. After 4 there is no one at our house. They pay no attention to security and safety and have left the doors and windows open after work hours resulting in some potential water damage to our house. W e love our house but are not happy with Sterling at all. They say that ever it takes to get us to be quite. They say they are working hard on our house and are aiming to get it down early but the letters they send us in the mail state something very different

1 of 1 people found this review helpful.
Was this review helpful?
kelvin20102
kelvin20102
1 review Topock, AZ

First Review

10/10

Bought home.

Sterling homes offer very good services. After we bought the home for a month, some one came and fixed all the problems. After six months, they came again asking if everything was OK. They also checked if all the control panels were set correctly for the season and taught us how to maintain the house. I was very satisfied with their service. I'd buy my second home from them too.

0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in Calgary?