Perfection Carpet Cleaning Ltd

I bought a coupon off of dealfind to get our furnaces cleaned at our rental properties.For the first 1 I booked it,they didnt show up,booked it again they didnt show up,booked it a 3rd time and they said they couldn't do it.For the 2nd rental property,he showed up late,smelt like pot,harassed my tenant about bedbugs,ripped the cold air return vent off the wall and damaged the paint.Then they must have did something to the furnace because 2 days later I had to replace the motor in the furnace.I will NEVER use them again even if the service was free

the cleaner showed up a few hours late with no notice from the office staff. the technician did do a thorough job and the carpets were clean at the end of the day, however.

Not happy with the job they did on my carpet. I went to inspect it the next morning and there was crumbs and dust and dirt all along the edge of the carpet. I arranged a service call to return and reclean carpet and were very rude to me when they arrived the second time and ended up not recleaning the carpet and blaming the debris on "carbon marking". I would NOT recommend this company to clean your carpet. Rent a Rug Doctor. Also, chipped paint on my newly painted wall.

I bought a coupon from Groupon for carpet cleaning for $59.95. The technician arrived and told me they would not clean the carpets without sanitizing (and extra $45.00). When I said I was not interested in the sanitizing, the technician told me it was part of the coupon deal and it was written in fine print on the coupon. Without the sanitizing (and additional cost) he refused to clean the carpet. I had no choice but to pay the additional $45.00, otherwise the coupon (that I had already paid $59.95 for) would be useless. I contacted the company 3 times and was told that the owner would talk to the technician and was told to call back later. After 3 calls and the owner still had not talked to the technician, I gave up.
I would avoid this company as they are shady. They are not interested in gaining long-term customers - they are just interested in the quick (and dirty) bucks. Not someone I am interested in working with.
When all was said and done, the carpet cleaning cost me more than it would have if I had called in Alberta Carpet Cleaning again. This is not in the spirit of the coupons purpose at all.
I would avoid this company and try a different carpet cleaning company. You now know that this one does not have the best interest of the customer in mind.

Terrible Customer Service, Extremly Rude, Horrible horrible BEWARE!!!!

I bought this deal find that expires March 2, 2013. This is for a furnace cleaning. I booked this for today september 14th, 2012. The company showed up 45 minutes late, which was annoying but whatever. They started to calculate up all these additional charges that were not outlined in the fine print of the voucher. The only thing it says it does not include is tax or gratuities. They started talking about enviromental fees and waste management or something. Before they begun I called the company to politely ask them to point this out to me on the voucher and I will gladly pay the fees. The guy asked to speak to the young man who was here to do the cleaning, he stepped outside and then came back in and said Tim the boss had hung up on him. I called back and asked him to point it out and I will gladly pay him the fees. He told me that he has 3 clients currently on the phone waiting to book so does not need my business and didn't even try to explain to me where this was or anything. Was extremly rude to me and as I was still speaking to him on the phone the men who were to do the cleaning just left. He said to call dealfind and get a refund.

We have used this company twice to clean our carpets. They have provided us with great service and good prices (not to mention clean carpets). I have recommended them to friends and we will be using them again in the future.

They overcharged on the dryer vent cleaning and vent sanitizer ($40) and did not honour the full dealfind discount ($50.00 total). We didn;t realize the error until after they left (my husband paid by credit card). They did not respond to repeated requests for reimbersement. Fail.

I saw the ad for Perfection on WAGJAG, knowing full well that was a discount and that there would be extra charges. People who write reviews based on an advertised special and then complain about getting more work done for extra money arent really rating fairly. I chose to have my furnace motor and tumbler cleaned and my entire electronic air filter sysem clleaned, and yes there were extra ducts and an extra main. I got a fair price on the carpet cleaning and it was convenient to get it all done in one morning.Tim the technician who did the work was professional and explained everthing to me in detail and I oversaw the entire operation .
I would recommend this company to others.

My friend and owner of the house found this company's voucher through "dealfind", she had never heard of them before and it sounded pretty good. From the moment this company arrived I felt the pressure and upsell from one technician in particular. The other technician seemed quite nice and was cleaning the ducts as best he could. The problem came when I started to ask about the cost breakdown, they kept saying this is this, and that is that. I told them I understand (I am an educated person), I kept asking how the voucher was being used towards this final price," Well, without the voucher it would cost almost $1000.00 (all this for a super long vaccum)!" the technician responded seeming a bit agitated. I knew this was ludicrous pricing as I had furnace cleaning done by another company at a house of similar size which we had just sold and it was a lot less! Anyways, long story short the one technician was working on the furnace (which was working fine in the morning and is only 5 years old). He came up and said I needed it serviced because the igniter was faulty. He said he could call a guy for a quote???? He had this guy almost on speed dial (suspicious). He quoted me $230.00 to fix the part. I told him this was odd because it was just working in morning. Well, upon further inspection that night we had a friend come over to look at the furnace who fixes them and to our surprise the part was sheared off...a clean break. Although, I cannot prove what happened exactly, all I know is that before this technician worked on the furnace it worked just fine. He kept asking me if he should call the heating guy to come into fix the part...he could be in right away, something was very suspicious about this to me...I told him I would hold off and contact my friend who owned the house to see how to proceed. So now we have no heat and will have to incur another expense. Not too mention we are left with no heat and have 2 small children! At least it is not -35! degrees!

I feel like there was something else going on here. I think that this company is suspect in their dealings with customers and are all about pressuring for the upsell and talking the talk to make people spend more than they need to. Buyer beware sometimes the deal on "dealfind" is not always the best deal (and usually comes with a catch).

Don't use this company!!! I bought a voucher for my friend who planned to clean her ducts and furnance in Oct. However, the service provided by the guy of this company was very bad. He put the vaccum hose into the vent and sucked each vent for a few seconds. That's how easy and simple he did the job. My friend was very surprised that he did it in such an unprofessioinal way. Then she asked how he cleaned the dust from the ducts and furnance. The guy was very impatient and became angry. He took the vouncher from my friend and left without answering my friend. I called the company to compain and they promised to redo the work for my friend, however, they didn't show up upon the appointment for the re-do.
I bought a voucher for myself too. But when I heard my friend's story, I dediced to cancel this deal and get the refund even though the company rescheduled the appointment for me 3 times for this or that reason.
This is a company you cannot trust.