Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
29 Milford Ave Toronto ON M6M 2W1
Write a Review
Write a Review
Website
HomeStars
Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (129 reviews)

Sort by

nosh
nosh
0 reviews Oakville, ON
10/10

Scotch guard for all the furniture in our formal room.

Paul is amazing!! So easy going, informative and friendly. Really put our mind at ease with regards to protecting our furniture.

Was this review helpful?
Company Response

Thank you for your kind words. We try to put our clients at ease through giving the the information they need. It was an absolute please being of service to you and we look forward to an ongoing relationship

Cathy Mc in East Toronto
Cathy Mc in East Toronto
2 reviews Toronto, ON
10/10

Furniture and Carpet Cleaning

I spoke to Jeff on the phone and it was the beginning of the super service I received. He was personable, funny, and clearly an expert in his field. Steve and Rob (gee, I hope I got your name correctly) came to clean my love seats and wall-to-wall carpet. Steve examined the furniture and assessed there was a risk to deep cleaning them due to their age (about 27 yrs) as seen by the hard, brittleness of the fabric. I appreciated his expert candour in saving me money. I plan to re-upholster them. The light coloured carpet had terribly dirty traffic paths and stains and cat urine. I am amazed how well the carpet came out. It looks and smelled so much better. It dried within a day, unlike another cleaner years ago who left us a giant, noisy fan to dry the wet carpet. Steve and Rob gave me suggestions on the type of upholstery I should look for. They are wonderful people; I felt comfortable with them and they are experts. Thank you! This review doesn't fully demonstrate how happy I am with the results.

Was this review helpful?
Company Response

Thank you for you very kind words. Rob and I always believe in trying to exceed expectations. We also hold that we are a resource upon which our clients can draw on for whatever information they require. Jeff , Rob and myself look forward to a long term relationship.

FiberProtection Services
416.614.1985

Www.fiberprotectionservices.ca

Chaya Cooperberg in Thornhill
Chaya Cooperberg in Thornhill
3 reviews Toronto, ON
10/10

Protection for all of our Furniture

We brought in Paul and the team to protect the fabric on all of our new furniture, including custom pieces and even throw pillows. They put my mind at ease right away - they are clear experts and leaders in the field and I love that there is an after-care program if we have a really tough stain. Also appreciate the home care kit they left with me. We have a busy house with a lot of spills and much more peace of mind working with Fiber Protection Services.

Was this review helpful?
Company Response

Thank you for you kind words. We try very hard to meet our clients needs. We will be there for you. Call if you have need.

Fiber Protection Services Inc
https://fiberprotectionservices.ca
Cell: 647.779.7755

cmiudvm
cmiudvm
0 reviews Milton, ON
10/10

Custom sectional protection

We had a great experience with Fiber Protection Services! Paul was wonderful to work with. He was extremely flexible with our changing schedule and was very informative about our couch protection. We received a stain removal kit and it was made clear to us that if the stain removal kit does not get a stain out, then his technicians will. We are hoping we don’t get awful spills on our custom sectional, but we now have peace of mind in the event that an accidental spill occurs.

Was this review helpful?
Company Response

Thank you for your kind words. We want our clients to enjoy peace of mind. We try hard to take the worry of errant accidents away from the home owners. It was a pleasure being of service and we look forward to an on going relationship

Fiber Protection Services Inc
https://fiberprotectionservices.ca
Cell: 647.779.7755

Ross
Ross
0 reviews Oakville, ON
10/10

Fiber protection on furniture

Working with Paul was an absolute pleasure. His level of diligence, care and candour made for a great experience end-to-end. The Fiber protection process itself was seamless, efficient and educational (Paul gives great advice). Plus my furniture is protected with awesome post-sales service to boot! I’m so pleased with my whole experience and can’t wait to cross paths with Paul again.

Was this review helpful?
Company Response

It was a pleasure for us to Protect your Family's new furnishings. Thank you for this very strong review - we look forward to serving your family's household needs for many years to come.

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
Cell: 647.779.775

riguy2
riguy2
1 review Toronto, ON
10/10

Fiber protection for New Sofa

The team at Fiber Protection Services was very responsive to my first inquiry. I had already seen their work first hand on site at a clients home when they brought them in to protect their new sofa. I followed up 8 months later to ask the same client if they were happy with the results and would she still recommended them to us. After her approval I used their services on my own new sofa and now I am recommending them to anyone who reads this review. The couch was treated and fully protected in a careful and skilled manor. Paul took the time explain what he was doing as well as sitting down with me after he was finished to describe the aftercare kit he was leaving should I have any emergency spills of my own (I consider that value added service). He also told me to call if I had any follow up questions. I was very impressed with the company and their level of service. I would recommend them to anyone who was looking to protect their upholstered furniture. I gave them all the stars I could.

Was this review helpful?
Company Response

Thank you for you kind words. We try very hard to exceed expectations. Hype, is not something we prize, Service is what we do.

Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
416.614.1985

pennydiclemente
pennydiclemente
0 reviews Toronto, ON
10/10

Furniture and Carpet protection/cleaning

Professional, courteous, and live up to their word. Attentive service call done by Steven and Robbie. Both very knowledgeable and pleasant to deal with. Steven especially has a wealth of product knowledge; very enlightening to chat with.

Penny DiClemente

Sent from my iPhone

Was this review helpful?
Company Response

Thank you for your kind words. We always like to share knowledge with clients. A well informed client is our best client.

Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
416.614.1985

Just me in North York
Just me in North York
0 reviews Toronto, ON
10/10

cleaned carpets

Greatest company ever! They treat you like family and do the best to your satisfaction. Always makes sure the customer is first and takes care of every need to get the job done PERFECT!!

Was this review helpful?
Company Response

Thank you for your kind words. We do view our clients as extended family. Our clients are important to us.

Area Rug cleaning

Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
416.614.1985

Ann
Ann
0 reviews Aurora, ON
10/10

Post home renovation

Every single concern I had of owning a light coloured couch vanished one by one as I witnessed the thorough and complete coating of non-toxic protection on ever fibre...all the while gaining a wealth of knowledge on future care and upkeep. Professional, informed and an after care promise that shows this company stands behind their service and are in it for the long term! Refreshing!

Was this review helpful?
Company Response

Thank you for your kind words.
Well informed clients are our best clients. - we are in it for the long haul. We look forward to being of service to you, and your family for many years to come:-)

Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
416.614.1985

Gus
Gus
2 reviews Toronto, ON
10/10

Surface Protection for sofa and rug

Excellence in customer service and a product that is sure to protect our sofa and rug! I was very impressed with our rep Paul who was courteous, knowledgeable, and very efficient. Watching him treat our furnishings inspired confidence. Although I hope to never have to put the protection coating to the test, I’m sure that it will live up to the claims. Very happy to have taken this step to insure our stuff is protected from spills etc. The cleaning products and materials are also a great alternative to the harsh chemicals used in commercial products.

Was this review helpful?
Company Response

Thank you for your kind words. We will be there for you should you need us. We always strive to make sure our products and service exceed expectations.

Fabric Protection

Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
416.614.1985

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. FiberProtection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorizing Rugs while removing many different types of spots and stains. Rug/Carpet colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. FiberProtection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. FiberProtection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Renovation Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, nylons, rayon, olefin, cottons, and ALL other natural and synthetic fibers. FiberProrect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deordorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, dirt, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution tahat is safe for both pets and children. PerStain Remover deordorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area Carpets, fine upholstered furnishings, draperies, bedding, ect. Safe to use on Silks, Velvets, Cottons, Wool, Suede's and Leathers. It won't change the colour, look, or feel of the material. Emergency on-site after Care spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & carpets. Experienced in cleaning delicate fabrics such as : wools, silks, cottons, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
http://www.fiberprotect.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
11
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.