There really are only 3 key components in completing any successful project, such as recovering a roof: top quality material, skilled experienced labour, and well-managed customer expectations delivered consistently. From our recent personal experience New Steel Roofers delivered top marks on all 3.
I’ll not repeat all the various glowing comments that many other satisfied customers have given in their top-rated reviews of this company except to strongly suggest that interested readers should carefully check all of them out, as well as those of other roofing contractors, as we initially did here at Homestars and elsewhere.
From the get-go, our roof install requirements and communications were handled in a friendly efficient manner by Jill in the office. In turn, Max Guerra provided excellent project management in ensuring that the roofing material was delivered in a timely manner, that only highly qualified installers were selected for the job, and that the work was progressing well and completed successfully.
We own a detached split level house with a Mansard roof. This is a difficult roof to cover as it sits not just on top of the house but also continues halfway down all of the sides of the house. Several years ago we had a bad experience when another roofing company attempted to re-shingle our house. The original crew did such a bad job that, after considerable pressure, the roofing company was forced to completely remove their top quality shingles and, with a better qualified crew, completely redo the job from scratch and absorb the cost! We were determined not to have history repeat itself and New Steel Roofers didn’t let us down.
Tony and his crew went the extra mile to install our new stone coated steel roof in an expert European attention-to-detail manner. Despite occasional rain delays, in 5 working days the guys removed our old shingles, checked for any water leakage (fortunately none was found), installed waterproof roofing underlay on day #1 (so that no roof leaks occurred during the heavy rainy days that interspersed the work), and then did a great job in installing our new roof. Daily cleanup ensured that our house surroundings were always well maintained. These guys did an excellent job, meeting all our requirements and expectations.
The price, while not low as a simple re-shingle roofing job would have cost, was fair considering the results delivered and the challenge and effort required in expertly doing so.
The bottom line: be prepared to spend a fair price for quality. Anything less in the long run is a waste of money, in my opinion.
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