Came in on a Saturday morning and they were able to accommodate a review of the work same day. Took about 2 weeks of follow ups from me to get the quote and book an appointment for another 2 weeks out. I was not at home during installation. Carpet transition was not installed and left on the floor with no screws for me to even finish the job. Markings and scratches/knife marks all over my walls and carpet dust not cleaned up. Work is satisfactory.