Pc Service On Site

Computer Repairs and Support
Toronto ON M4N 1K9
Write a Review
Write a Review

Recommended Professionals

91%(8 reviews)
90%(4 reviews)
99%(12 reviews)
91%(8 reviews)
90%(4 reviews)
99%(12 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Pc Service On Site

Average customer rating:
10 10 (177 reviews)

Sort by

Janet
Janet
2 reviews Toronto, ON
10/10

Computer sanity!

If it weren't for PC Service On Site I would have flung my computer out the window ages ago. They are amazing! They've fixed issues with my computer, resuscitated my email program when it imploded, and helped me with social media. They are an absolute pleasure to work with and are always only a call away whenever I need advice or technical support. I've used other computer services before, but have never written a review for one ... because I was taught to say nothing if I've got nothing good to say. When it comes to PC Service On Site I've got lots to say - all of it good - and I highly recommend them to anyone who owns a computer.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Janet for your testimonial. Sometime technology can be overwhelming and I am so glad we were able to help you and continue to help you. We started with a computer tune up and setting up a Facebook business page for you. The most important focus for us is our customers get what they need when they need it.

Elka B in Richmond Hill
Elka B in Richmond Hill
11 reviews Richmond Hill, ON
10/10

COMPUTERS WOULDN'T PRINT UNTIL PC SERVICE ON SITE ARRIVED!!!

We called PC service On Site as we could not get our printer to print. Peter got into my computer and fixed the problem and then worked on my daughter's laptop regarding the same problem. Not only that, he worked on the issue for 2 hours and charged us for only 1 hour. We found this to be extremely accommodating and kind on his part. Both he and his wife Meredith were extremely friendly and helpful and solved our issue. We would definitely recommend this extremely competent and knowledgeable company to anyone in need of home repairs where, as an added bonus, you do not have to bring your computer or laptop in for service!

Review has 1 previous version
Approximate cost of services:
$135.00
Was this review helpful?
Company Response

Hi Elka thank you for sharing your experiences with our business. You had just bought new toner and after installing it correctly you couldn't get it to print. Using remote access software we were able to get you back up and running. It took a little longer than normal for a few reasons including our internet service decided to go up and down that night. But with patience and your understanding we managed to get you back up and running.

Shelina
Shelina
13 reviews Toronto, ON
10/10

THIS COMPANY IS OUTSTANDING!!!

We recently decided to replace our computer with a desktop and three monitors. We went to a well-known company for our needs -- only to be told they would need to order the desktop and monitors and it would take three weeks at least for their setup staff to come in and set it up for us at a significant additional cost. In desperation, we turned to Homestars and found Peter at PC Service On Site. He is smart, knowledgeable, affable, trustworthy and just an all-around amazing person. He got us an incredibly competitive quote and installation the next day. He also helped us upgrade our entertainment system. Our new system is flawless -- and we couldn't be happier. We can't say enough good things about Peter and we are devoted and loyal customers for life. If you want an incredible, reliable, super-smart computer pro looking after you at a reasonable cost, look no further than PC On Site.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

thanks Shelina. We are blushing over here after your rave. I remember your call from a retail store when you were trying to figure it all out. I suggested we chat about your needs and have Pete really delve into what you needed and wanted. Pete did the research, sourced the equipment and then yes set it all up for you. I believe the turn around from the initial conversation was three business days. Our goal is to provide outstanding service and making sure our clients' needs and wants are met within their budget.

Kate J
Kate J
4 reviews Toronto, ON
10/10

Computer help

I found PC Service on Site through homestars and am thrilled with their service because my old printer was not working. Pete helped me remotely and was able to discover that I needed a new printer. He helped me find one online which was home delivered for half the price and then he came to install it. He was fast, efficient and professional. I would highly recommend them and will call them if I need any home tech support in future.

Approximate cost of services:
$135.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Kate for taking the time to share your experience with our company. Often we are able to diagnose and repair computers and peripherals using remote access software. This saves our clients time and money. Unfortunately we discovered that it was time for a new printer for you. Our goal is always to make sure that we get you exactly what you need within your budget. Pete did research and gave you options re the new printer. Once it was delivered Pete showed up and installed the printer. We do not sell hardware but we work with our clients to find them the right hardware within budget.

VAUGHAN LANDSCAPING INC.
VAUGHAN LANDSCAPING INC.
1 review Vaughan, ON
10/10

Computer Setup

We have used Geek Squad in the past but was not happy with the wait time and service. Found Pc on Homestars. Gave them a call and they came to my office the next day. Peter was great. He did the job efficiently and took the time to ask me questions so he could make my computer more efficient for me and my business. Peter will be my go to for all my computer needs.

Approximate cost of services:
$339.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. We love working with other small businesses. It is so important that technology run efficiently and effectively. We helped you set up your new computer and transfer the data from the old computer. Asking questions is the key to really understanding how you use your computer and ensure that you get the most out of your technology.

Protect1 in Ottawa
Protect1 in Ottawa
3 reviews Barrie, ON
10/10

Long Weekend Hero

I was a magic jack problem and called Peter at 11 a.m. and to my surprise he told he would be at my house 1pm.....the same day unreal. Not only did he come at but he was done within the hour and fantastic, friendly and prompt service I will NEVER call anyone for computer help......Thank Peter!!!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for taking the time to share your story. After a problem from Magic Jack that the led to more problems by another company's attempt to clean it up your computer could not connect to the internet and really wasn't working well. As a law enforcement officer you asked colleagues in Toronto who you should call and not for the first time we were recommended. We were happy to help you on site (in Barrie). Happy we were able to respond quickly on a long weekend.

Anne Leon in Toronto
Anne Leon in Toronto
3 reviews Toronto, ON
10/10

computer help

It was a HUGE relief to have Home stars to turn to for finding a reliable company, and that is how I found this most helpful and generous company. Meredith is excellent in manner when you phone in and when dealing with billing. I trusted computer expert Pete with remote Team Viewer as we live far apartand he was very logical and knowledgeable. I had already used other help and had had difficulties. They are extremely generous people in nature and I thank them. I will certainly recommend them!

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Anne. I am sorry we didn't respond sooner to your review. Life got the better of us this week. We were happy to help you with your email issues. Pete is very patient and doesn't use tech speak so its easier for everyone. And as we always say we would rather you ask your questions than get frustrated. We are always available and if we can help we will.

Vicki from Toronto
Vicki from Toronto
10 reviews Toronto, ON
10/10

Saved me from Windows 10!

I upgraded to a free version of Windows 10 about a year or so ago, and since then my computer has got progressively slower and wonkier. It got to the point where I could not boot it up at all. Peter came and uninstalled Windows 10 and reinstalled Windows 7 for me (yay! yay!) and in addition gave me lots of great advice about virus protection and backing up to the Cloud. I'm always really happy and impressed to meet people who are super good at their jobs (how rare is that, nowadays?); as an added bonus, Peter is a very nice, patient, and cheerful person to have in one's home office. Even my cat liked him. I had never known before who to call about my PC woes, but now I do, and I couldn't be happier about it!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Vicki - What a great way for us to end 2016!. As you explained we did an operating system reinstall with Windows 7. Whenever we are on site we welcome questions so that our clients can get the most out of their systems. And we cannot stress enough the importance to having a back up system (an inexpensive insurance) in place. FYI its not just cats who like him - dogs and kids too :)

Leigh in Toronto
Leigh in Toronto
5 reviews Toronto, ON
10/10

new computer set up

Pete came and made my life 100% easier. Showed me how to sync my home and work computers using the cloud and one drive. Brought me up to date on just about everything digital. I did not know what I didn't know! You has vastly improved my ability to work from home. I highly recommend his company. I am 100 % satisfied and recommend him without reservation!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Leigh. It was a pleasure to help you out. We found you a new computer within your budget delivered and set it up. We then went about optimizing your home network and as you mentioned we set up cloud sync between your various devices. Making technology work for you is key to our success.

Karen Frank from Vaughan
Karen Frank from Vaughan
1 review Vaughan, ON
10/10

Computer Repair

I highly recommend PC Service On Site for all computer needs. Pete is very knowledgeable, friendly, and patient. He solved my computer problems and showed me how to maximize my computer experiences.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Karen for taking the time to share your experiences with us. We have helped Karen a couple of times both on site and using remote access software. Most recently with helped her with the set up of her computer and data transfer. We updated the computer with a new solid state hard drive. This will help make her computer more efficient and faster. We love helping our clients get the most out of their technology. There are no silly questions so please ask.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pc Service On Site

PC Service On Site provides computer repairs, service and training for residential and small business clients. We come to you saving you time and money. We believe that there are no stupid questions and encourage you to reach out and just ask. We are here to help you with your ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Computer Repairs and Support pros in Barrie?