Pc Service On Site

Computer Repairs and Support
Toronto ON M4N 1K9
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79%

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Reviews for Pc Service On Site

Average customer rating:
10 10 (177 reviews)

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Bino in Toronto
Bino in Toronto
1 review Toronto, ON
10/10

Quality service with integrity

I recently moved to Toronto and my shipped computer suffered some catastrophic damage which the insurance company required a professional assesment. After calling over 10 computer specialists, Pete and Meredith were a breath of fresh air. They operate with integrity and provide good old fashioned service. I sincerely believe they will not rip you off and have the ability to help you with all your computer needs.
Highly recommended.

Approximate cost of services:
$67.80
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Company Response

thank you Bino. our number one priority is to make sure our clients are listened to and understood. and if we can't help we try and advise alternative solutions

Leigh in Toronto
Leigh in Toronto
5 reviews Toronto, ON
10/10

home computers

I have engaged the services for PC Service on Site for the past couple of years. We have multiple devices and computers in our home and I also use my desktop for work. They are, without a doubt, the best computer company I have ever hired. Pete is brilliant. He knows exactly how to solve any problem so no time is wasted figuring things out. Given his expertise, I realize I wasted thousands on other companies over the years. And Pete is very responsive and will always try to help you as soon as he can. I highly highly recommend Pete and PC Service on Site. I won't ever use another company. They are the best.

Approximate cost of services:
$125.00
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Company Response

Thank you Leigh. Your support means everything. This is your second review for us and we truly appreciate your cheerleading for us. With all our clients we try to make sure we respond in a timely fashion. Listen to their concerns and charge accordingly.

Liz in Toronto
Liz in Toronto
2 reviews Toronto, ON
10/10

Great Remote Computer Support, immediately

Readily available, very knowledgeable, friendly, and quick! I called on a Saturday afternoon with an urgent need and got it addressed remotely in under 30min! Would recommend to anyone in need of computer support.

Approximate cost of services:
$60.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words. Not all issues require an on site visit. Remote access software helps us help our clients quickly and efficiently. So happy that we got you up and running quickly.

SaraCx in Toronto
SaraCx in Toronto
1 review Toronto, ON
10/10

Prompt, Pleasant and Precise!

THANK YOU for taking such a stressful situation and helping us get what we needed from a potentially disastrous situation. I was so stressed that my entire business and personal files would be lost forever! Pete and Meredith, I can not thank you enough for the help with our computer issues. Everything from setting up a new computer, helping pick out a new computer, reviving a computer with only error messages and helping to recover files from a computer. You are extremely comprehensive, knowledgable and have helped, going above and beyond, until our issue was resolved. You have shown countless times that you want to help as best as you can and that you take pride in what you do. Thank you again!!

Approximate cost of services:
$800.00
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Company Response

Wow thanks Sara for the review. Our number one priority is to make sure our clients are heard and understood. And as small business we totally get how scary it can be when your tech goes sideways

Private User
Private User
Private User reviews Toronto, ON
10/10

computer compatability woes

My son got a new external monitor and was having difficulty getting it working with his gaming laptop. Peter fixed all the pain points and then some. Prfessional, thorough and friendly. Highly recommend!

Approximate cost of services:
$120.00
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Company Response

Thank you for the review. I think Pete only left a couple of hours ago. We try very hard to listen and find a solution that works. Sometimes it is straight forward and other times years of experience offer work arounds. Have fun gaming.

Gini
Gini
6 reviews Toronto, ON
10/10

excellent understanding of customer's needs

When my computer stopped working I didn't know what to do or who to call. I have always had excellent results from using Homestars and this was no different. kwI cannot say enough good things about this company. Peter was knowledgeable, patient and informative. He went out of his way to let me know my choices and even picked up the new computer for me. He installed it, and transferred all my apps and files. I didn't have to do anything other than use my computer. Peter thank you so much for all your help. I am extremely satisfied.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Gini for taking the time to review our business. Without the support of our clients we wouldn't be where we are today. We offer our clients a concierge type service. So if you need a new system we can do the research, find the best pricing (within your budget), pick it up, set it up, transfer your old data and get it all set up in your home and office. Ready for you to use. And because there is always something new to learn we are there to help with that as well with support that is only a phone call away.

Michael
Michael
2 reviews Markham, ON
10/10

PC Recovery

Recently my PC was infected with malware rendering it totally inoperable. I discovered PC Service On Site on HomeStars and my experience lived up to the reviews. Signing on to my PC remotely, Pete helped me re-load Windows 10 and added the Chrome browser and Thunderbird email app. He was very knowledgeable and patient throughout and even called at the end of the day to make sure everything was working OK.
Last week I needed help with another issue and Pete helped me out at 7:00 in the evening from his cottage. Now that's service! I highly recommend PC Service On Site and will continue to use them in the future.

Approximate cost of services:
$271.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Michael for taking the time to share your review. I am glad we were able to help and truth be told it took longer than expected as we have been working and living between our cottage and home and business. We really appreciate your patience. We do try very hard to be not only effective but efficient but sometimes we miss the mark.

Alvio in Alliston
Alvio in Alliston
1 review New Tecumseth, ON
10/10

Laptop Software Repair

Hi, Pete and Meredith. Pete was so great, knowledgeable and very helpful. The guy knows his stuff, top notch. He knew what the problem was right away, reinstalled Windows 10 Home Edition, much better than HP factory edition. He also gave me few extra things, some great tips. I bought two USB drive, reinstalled all my software. Pete is very friendly and a great guy. I will definitely use PC Service On Site. Seeing how Pete operates wants me even more to get into Technical Support, I love computers. Thanks Pete, Hi Meredith.

Approximate cost of services:
$169.50
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Company Response

Hi Alvio

Thank you for taking the time to share your experience on Homestars. We did an o/s reinstall after a failed update happened with your computer. Sometimes reinstalling Windows is a perfect fix. And as always we highly recommend having a back up system in place just in case something catastrophic happens. Backing up your computer is cheap insurance. When in doubt ask questions

Thanks again Alvio

Kevin in Barrie
Kevin in Barrie
1 review Simcoe County, ON
10/10

Small Business Computer Support

Working with Pete and Meredith has made a huge difference in the efficiency of my company. They have set up my home office and work office in such a way that I can access all my information from either location. They found me the right back up solutions and most recently have helped with the migration of our work email to Google.

They are smart, personable and always willing to help. And when they are unsure they let you know, go do the research and find you the solution that best works for you.

I wouldn't trust my business to any other computer repair business.

Approximate cost of services:
$300.00
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Company Response

Thank you Kevin for taking the time to share your experiences with our company. As a busy small business owner the ability to work more efficiently was very important. Especially given how much time you spend on the road. We designed your technology to work when and where you need it. This past week we did complete the migration of your email to Google and G Suite which gives you such flexibility.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pc Service On Site

PC Service On Site provides computer repairs, service and training for residential and small business clients. We come to you saving you time and money. We believe that there are no stupid questions and encourage you to reach out and just ask. We are here to help you with your ...
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