The new windows and doors from Durabuilt Windows&Doors are amazing. The entire process was so easy made possible by excellent trained staff and sales and installation crews.
Gord was our project manager salesman. He was amazing and took the time to help us make the right decisions based on age of our home and what we wanted/needed. Gord clearly outlined the entire process and what would happen from start to finish during our project. He helped us make a few adjustments to windows and doors that would compliment the age of the house as well as help with making it look spectacular. Gord took the persona of salesman and made it more like a friendship! He was truly amazing and helpful in every way possible! Thank you Gord!
After the windows and doors were decided upon and ordered we had a few weeks to wait for the install to be done. We received updates and confirmations about the process along the way, and the appointments were booked to install the new front door and five windows.
The installers showed up on time and prepared to work! They had everything with them that they needed and wasted no time in getting to work. The installers were professional, happy, funny and caring to our needs. They were a lot of fun to have around for the day doing this work. They did not take any shortcuts and made sure everything fit as perfectly as they could in a house that is over 100 years old! The installers sealed the windows for airtight and watertight connections to allow no leaks. They fixed and matched the siding on the outside of the house to make it look like these were original windows installed. The installers also put in a new front door and worked relentlessly to ensure a good tight fit for security and again ensuring watertight and airtight seals.
We were originally quoted 2 days of work to have 5 windows and 1 door replaced. The installers finished this all in 8 hours and did an excellent job. Their camaraderie and pride in their work showed through in everything that they did for us and the house. They cleaned up all of their work as if they had never been there also! Once completed, we were left in a total state of shock and awe over how amazing the new door and windows looked. From the inside it feels almost breathtaking. From the outside, it almost looks like the house got a new lease on its life and like a new house!
Very Happy and impressed! I wouldn't think twice about contacting Durabuilt Windows and Doors for all my future needs. They seem to treat you more as family than as customers! A very welcome surprise.
Thank You Very MUCH Durabuilt!