Durabuilt Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 1R7
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Reviews for Durabuilt Windows & Doors

Average customer rating:
6.5 10 (220 reviews)

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Sharon from Edmonton
Sharon from Edmonton
1 review Edmonton, AB
9/10

Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It looks good and I expect it will live up to your warranty. A bit dusty but your crew Ryan and Ben were friendly and efficient and I immediately
felt at ease. 2 very good things. Oh and prompt and fast. Thank you.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review Sharon! We're happy to hear you had a great experience with us. We will definitely pass your comments on to our team members. Thank you for your business!

Erin Hercun from Hawk Lake
Erin Hercun from Hawk Lake
1 review , ON
0/10

Exterior doors and windows

We used Durabilt for all of the exterior doors and windows for our new home, built about 3 years ago. Since we installed them Durabilt has been nothing but a nightmare to deal with. Their sales guy was great- but as soon as you have an issue no one will talk to you and the only person that handles complaints is miraculously never in the office.
We have had the seals break on two of our windows (needing replacement parts which has taken well over two years to receive and we still haven't gottenread more

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Erin. We're sorry that you've had a difficult experience, but would like to work with you to improve it and provide you with the products and services you need. We appreciate your business and would like to keep in touch to resolve your outstanding concerns. Please contact us at allaboutyou@durabuiltwindows.com. We look forward to hearing from you!

Anonymous
Anonymous
2 reviews Edmonton, AB
10/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“Steve and his assistant did an awesome job on the installation. They were on time both days, fast, friendly and did a great job cleaning up. They finished the job 1 day early. I would recommend Durabuilt and Steve to anyone.”

Approximate cost of services:
$13,000.00
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phein in Edmonton, Alberta Canada T5T5P4
phein in Edmonton, Alberta Canada T5T5P4
1 review Edmonton, AB
10/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

What can I say, Durabuilt staff are all around courteous and professional.
Our sales consultant, was a great guy, easy to talk to and understands everything. The installers were amazing, friendly and did a fantastic job. You’re lucky to have such employees.
They were punctual, courteous, professional from the get go and above all met their two day install deadline with no surprises. I'd recommend them to anyone. What can I say, all around courteous and professional guys and crew.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for your review Mr. Hein-. We greatly appreciate your feedback and are happy to hear you had a great experience with our teams. We'll be sure to pass your comments on. Thank you for choosing Durabuilt; we hope to work with you on any other projects you may have in the future!

Terry Klatt from Edmonton
Terry Klatt from Edmonton
1 review Edmonton, AB
10/10

renovation - window and door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“Steve and Brandon just left, having spent the last one and one half days installing the door and windows. The bay window looks great, so the modifications you made to the standard window worked out well. Steve was great to work with, and I was very satisfied with the quality of his work and his attention to detail. Brandon even cleaned the new window and door glass. All in all, so far it looks like Durabuilt has exceeded my expectations!” Thanks to the Durabuilt Team for the great service!

Approximate cost of services:
$11,000.00
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Vaudree Reinhardt from Saskatoon
Vaudree Reinhardt from Saskatoon
1 review Humboldt, SK
10/10

service for the door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“The service staff were very courteous, professional and they answered all our questions. The service technician ensured the area was safe before doing the work and cleaned the area when he was finished.. Our overall experience was excellent.”

(Comments collected on-site by service technician at the close
of the job, comments verified by customer before posting)

Approximate cost of services:
$150.00
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Lisa from Sherwood Park
Lisa from Sherwood Park
4 reviews Sherwood Park, AB
10/10

window warrenty service

Had to write a follow up review. Called Durabuilt with a warranty issue 15 months after installation of our new windows and patio door. The patio door had mold along the bottom and sides. I was gearing up for battle....but they were amazing. The came out within 2 weeks, clean the mold all off, adjusted the door and but a new seal and weather stripping all around it. Their final words to me as they left..."Don't hesitate to call if there are any more issues, you have lots of time left on yourread more

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review Lisa! We're so glad we could help you with your project to your satisfaction and greatly appreciate your business. We hope to see you again!

Jesse Moffat from Lloydminster
Jesse Moffat from Lloydminster
1 review Lloydminster, SK
10/10

building own house

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I liked working with Durabuilt, their staff were professional and always contacted me. We had some rounded windows on our feature wall and the staff communicated with me and my
carpenters to make sure they fitted perfectly. I would definitely recommend Durabuilt.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for reviewing us Jesse! We greatly appreciate your feedback and are happy you had a great Durabuilt experience. We hope you will contact us again for any future projects that come your way. Thank you for your business.

Kerry LaPerle from Morinville
Kerry LaPerle from Morinville
1 review Morinville, AB
10/10

renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We shopped around to different manufacturers of Windows and Craig O was a breath of fresh air, he was understanding and passionate about answering all our questions, even a quick tour of the manufacturing process. Excellent customer service.

Approximate cost of services:
$3,200.00
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Company Response

Thank you for your review Kerry! We're so glad to hear about your wonderful experience with our team. We'll be sure to pass on your comments. We appreciate your business and hope to hear from you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Awards Earned
giving_back earned
Giving Back Award 2015

More about Durabuilt Windows & Doors

Windows are the essence of the home.

They welcome the comforting warmth and glow of the sunlight inside, open up to embrace the fresh springtime air, and allow you to experience the beauty of the world around you. Our windows make everyday life a little brighter, with high-performance values, enhanced energy savings, a wide array of colour options, superior design details, and unprecedented smooth movements.

At Durabuilt, our approach to windows is simple. We believe in innovation, operational excellence, and creating consumer connections. We understand that a home is more than just walls and windows; it’s a place where memories are made, children grow, and worlds are shaped. We are committed to creating and providing the best solutions for you. It’s never been so easy.

Visit our website to learn more https://www.durabuiltwindows.com

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
- PVC windows - Aluminum clad windows - Laminate color options - Commercial windows - Custom design and shape windows - Composite entry doors - Patio doors - Garden doors - Decorative doors - Custom designed doors - Tilt/turn Windows
SERVICES
- Replacement Services offered in Edmonton (780-463-4466, x2034) and Calgary: 403-723-0410 - Installation services year round
BRANDS
Alpha, Omega, Hybridex, Vivace, Super Spacer, X-Drive, Therma-Tru, Classic-Craft, Smooth-Star, Fiber-Classic, Thermo-Guard, Econo Star
STYLES
WINDOWS: Slider,Tri-Slider,Quad-Slider,Single Hung,Double Hung Casement,Awning,Picture,Bay,Bow,Custom Designs & Shapes, Unique Glass,Grilles & SDLs, Accents, Skylights DOORS: Fiberglass,Grilles Between Glass/Internal Grilles,Garden Doors,Sliding Patio Doors, Tilt/Turn Windows.
SPECIALITIES
- Manufactured at our 180,000 sq.ft. facility in Edmonton, we can customized any window or door -First with state of the art technology to bring Tilt/Turn windows in Edmonton
WEBSITE
http://www.durabuiltwindows.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
520
LICENSES
ISO 9001, ISO 14001, OHSAS 18001
MEMBERSHIPS
Only IMS Certified Window & Door Manufacturer -CSA Certified Manufacturer -Energy Star Partner
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please visit www.durabuiltwindows.com for detailed warranty information.
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