Buyer Beware!! I would give them ZERO stars if I could. Never buy from Canadian Appliance Source or your nightmares will begin. If you buy an appliance from these people and you have a problem after they deliver, you are on your own. I received a dishwasher from them (fully paid and paid for shipping). The dishwasher arrived and was dented and leaked as a result of the dent. CAS hung me out to dry. They took no ownership or responsibility for the unit. After numerous heated conversations with them they still would not help. They told me that I was on my own and that I had to deal with the manufacturer. It's been well over one month and I still don't have a functional dishwasher. Next time I will buy from a “big box” store. They will give you the CAS price plus an additional 10% off.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for your review. I am sorry to hear that your recent experience with us was not to your satisfaction. Please note all our appliances are covered under a 1-year manufacturer’s warranty which starts on the date of delivery. The leaking issue was reported to us on December 12th and we arranged a service appointment with Bosch on your behalf the following day. They confirmed that a service technician would be sent out on December 18th to have the matter addressed.
I trust this issue has been resolved since that time as we have had no further communication with you. Feel free to contact us at cs@caslp.ca if you require further assistance in this regard.