Needing a new stove, we went to look first at a big box store. BIG mistake! We were scared off by the salesman who was more interested in making a sale than in us. His interest was just not there - nor was the knowledge.
So, I researched on line and found Canadian Appliance Source.
We were welcomed immediately by Dave Thomas. He was pleasant, knowledgeable, and interested in ... us! There was no pressure at all. He asked what we were looking for and recommended a brand. (He did not know that this was the same manufacturer I had been interested in from earlier research.) This was key to me because I felt he was trying to sell the best stove as opposed to any stove. He suggested a few models from which we chose the one we liked. The rest of the buying experience was straightforward.
There were a few matters that warranted attention after the sale. These were done by e-mail. I was impressed not just at Dave's willingness to oblige but also at his very prompt replies to my e-mails. This convinces me even more that this store is the place to go. It is terrific!
We will surely return to Dave Thomas and Canadian Appliance Source when we need another appliance.