Centennial Moving

Moving & Storage
Moncton NB E1E 4C2
Write a Review
Write a Review

Recommended Professionals

85%(3 reviews)
99%(337 reviews)
91%(122 reviews)
85%(3 reviews)
99%(337 reviews)
91%(122 reviews)
HomeStars
Moving & Storage
Centennial Moving
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Centennial Moving

Average customer rating:
9.3 10 (424 reviews)

Sort by

Bruce in Toronto
Bruce in Toronto
1 review Toronto, ON
10/10

In the time promised

These guys take the time to make sure everything is wrapped properly and that your belongings do not arrive damaged. They worked efficiently and did not linger. They got the job done in the time promised and took care to load and unload everything carefully. They are not the cheapest movers around but are well worth the piece of mind knowing that your furniture will not be damaged in transition to your new place

Approximate cost of services:
$1,110.00
Was this review helpful?
Company Response

Thank you, Bruce, for your wonderful review. Your words of appreciation are truly inspiring for our team members. Thank you for appreciating the great moving services and the quality we delivered at a competitive price.

Private User
Private User
Private User reviews Toronto, ON
1/10

Consumer beware

I have never written a review before but felt compelled to warn consumers about this company. We hired Centennial Movers to move a 2 bedroom bungalow from Toronto to Vancouver Island. We dealt with Xavier who quoted us $4900 for approx. 8000lbs with an expected delivery date around the beginning of April. On move out day, the movers were efficient but did manage to break off a large piece of stone from the front porch with their dolly and didn't bother mentioning it. I did relay what I witnessed in an email to Centennial but nothing was done to rectify it. We received a bill later that day which was significantly more than the original quote (like $3,000 more) with the final weight of 12820! I was floored. We have a 2 bedroom, 900 square foot bungalow! When I asked for the waybill documenting the weight, I got a weight typed on company letterhead...nothing official. Since net weight is such a point of contention, you would think that they would be able to provide an actual waybill. Move in day came and went. Follow-up phone calls and emails with Xavier had me trying to track down their dispatcher directly whom could not even provide a ballpark date when our things would arrive. Fortunately we had brought camping gear with us so we were not completely without. Finally, three weeks after the estimated delivery date, only HALF of our items showed up. We were made to pay the full amount or they would not unload. The movers were very nice and pointed out damage...there was a fair amount of it. The movers tracked down the other half of our items to a warehouse in Vancouver and sent us photos. I was horrified to see some of the boxes ripped and stacked in a way which completely neglected the instructions on the box. Some damage is to be expected with a long-distance move but after seeing the way in which our items were handled, I attribute a lot of the damage to a total lack of care. We received the remainder of our items a week later and fortunately despite some damage everything was accounted for. We did receive a box that did not belong to us but the movers picked up on it quickly and put it back in their truck. After inventorying the damage, I provided the necessary information to the claims department but was told the damage would essentially be the cost of the $300 deductible ( the damage was far greater). They were willing to offer me a $70 reimbursement on the condition that I "opt from pursuing further with legal complaints or claims, posting online reviews related to Centennial moving that will negatively affect the company's reputation". I thanked them for their hush money but said I would rather have the ability to post my experience online to caution others who are looking for a reputable moving company.

Approximate cost of services:
$7,700.00
Was this review helpful?
Company Response

Dear Yolanda, we are terribly sorry for the unpleasant experience you had with us. Whilst an apology will regrettably not alter the outcome of your experience on this case, we do extend it with sincerity. In case if your porch was damaged, you should have notified our movers at the time of pick up, while there were still there, so they can witness it and take a photo of it, as well you should have sent us the photos of it as well, so we could process it. Based on our Claim Policy - Property Damage: Our insurance liability is limited to up to $100.00 for damage to floors, walls, ceiling/roof, doors, and painted surfaces. So we could easily compensate it back to you. Your price is solely depends on the actual weight of the items, since we do scaling twice on the pick up day to get the actual weight. If you had more items, the weight increased accordingly, all depends on the weight of the items. As an example you can have just 5 boxes of books, but since books are heavy, the weight won't be just 10 lbs. for all of these boxes. We scale the truck at an MTO weigh station and they do not issue tickets due to the pandemic that do not allow anyone inside of their office. This is why, we collect the information from the weighing and in-print it on our letterhead. As well we offer the rescale option on the delivery, so you and the movers could witness the scaling again and both check the results, you could have just requested it from the dispatch during confirmation for the delivery. We never advise the exact delivery date, since all depends on the schedule of customers we have on the way, as well as it was mentioned in the booking agreement, we experience the delays due to the COVID and the result from it is a shortage of staff members. It's something we can't control, as weather conditions, but we're sorry for being late, we moved as fast as possible. Indeed losses and damages might happen throughout the move, some of them happen due to the weather conditions, temperature change or pressure, which may result in damages to such things as plastic, glass, dishes or even wood. We always take all items with big care and have a separated space in the truck for each customer, so items aren't being moved inside back and forth. Based on your Claim details and basic coverage plan that you've chosen, you didn't even reach the deductible amount, but we still made an exception for you as a valuable customer and offered some compensation. Prior the move you were advised that we have 3 types of coverage and how each of them works, so you could choose the one you preferred the most. Once again, we do apologize and in case of anything, please contact our team back. Sincerely, Centennial Moving Team!

Dawn in Toronto
Dawn in Toronto
1 review Moncton, NB
10/10

The best fit

I chose Centennial after calling a few companies as I wanted reasonable pricing, professional attitude and a good connect with the office. They were the best fit. they answered my numerous questions and kept me updated all the way through. I would use again and will be referring. Thank you for the great service.

Approximate cost of services:
$3,750.00
Was this review helpful?
Company Response

Thank you, Dawn, for using Centennial Moving services! We appreciate and value our customers and we want to make their moving process as comfortable and easy as possible! Thank you for being one of these happy customers.

Kuri15
Kuri15
1 review Mitchell, ON
10/10

On time!

I was at my wits end wondering how we would move the items we were not leaving for the new owners....Centennial gave us a quote that was well within my budget and scheduled the move at the best time. Not only were there there on time but very professional and helpful in all they packed and handled. When we arrived at home in ON, they were there within the hour from when they said they would be. I cannot say enough about these guys...they were kind, professional and pleasant! I recommend them highly.

Approximate cost of services:
$3,210.00
Was this review helpful?
Company Response

Dear Kuri, our Team wants to thank you for your amazing review. We understand that to find a good moving team is not an easy task, and not every company you can trust to process your move. For this purpose, Centennial Moving is here to let you make the best choice according to the budget, period and other moving conditions. We hope that you will use our services for your future needs.

Ashley in Toronto
Ashley in Toronto
1 review Toronto, ON
10/10

Nothing broken

From the start there was excellent communication. I went online and found the best movers. Centennial came back to me the quickest, most helpful and fairly priced. I dealt with the company and everyone was fantastic. The packers in Calgary and the unloaders in Toronto were friendly and efficient, and nothing arrived broken, including 2 mirrors, a tv and several photo frames.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Dear Ashley, we certainly have a great team here in Centennial Moving, and it's always fantastic when our customers express their appreciation. We wish you all the best in your new home and hope you are settling comfortably in your new location.

Alen Kooper
Alen Kooper
1 review Toronto, ON
10/10

Above and beyond

Fantastic service, always go above and beyond and more than happy to answer my questions. I’ll never use another company as I know 100% I get the best price and best service with Centennial. I highly recommend for anybody looking at moving accross country to contact these guys, I’ve used them twice.

Approximate cost of services:
$2,610.00
Was this review helpful?
Company Response

Dear Alen, our company values your time for writing this feedback. All the team is working hard for 100% satisfaction of the customers.In this concern, we are happy when we receive these kind of positive reviews. Thank You for highly appreciating us!

Alen in Brantford
Alen in Brantford
1 review Brantford, ON
10/10

Given your name

Vlad & Alex did the move for me and it was Perfect, they are clean, professional and not wasting any time. I am quite happy with Centennial and I will call them 100% again if I have to move, I have already given their names to my friends.
Thanks Alex and Vlad.

Approximate cost of services:
$3,420.00
Was this review helpful?
Company Response

Dear Alen, the main task of the company is to make the customer's move process stress free and as pleasant as possible! We will be waiting to work for you again, in case of need! Thank you for spending your time to write us a positive review!

Manlafy in Toronto
Manlafy in Toronto
0 reviews Moncton, NB
10/10

The best

The team was fabulous in the first leg of our move today to storage. They handled and packed everything as if it was their own. They were polite, courteous and capable. We felt like our possessions were in expert hands and we hope they are assigned to assist with the second portion of our move to our new home. Hats off to them and couldn't be happier! Martin and his team completed the second leg of our move - he was fabulous and so was his team. I can't say enough good things about his service!!! They took all the stress out of or move and made us feel we were always in good hands! your movers are the best!!!!

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Dear Manlafy, the main task of the company is to make the customer's move process stress free and as pleasant as possible! We will be waiting to work for you again, in case of need! Thank you for spending your time to write us a positive review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Moving

Long distance moves always carry some emotional significance. You might be moving to a new job, a new city to join your significant other etc. Since 1998, Centennial Moving Company understands how important such events are in your life. We are therefore ready to put our years of experience and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Dieppe?