Butler Plumbing Heating & Gasfitting Ltd

Robert, Kevin and Dan were out on three occassions for three different jobs and they were great - and one was late on Sunday night. Timely, tidy, professional, polite. I am incredibly pleased with the company and their staff. In these days of mediocrity, you have restored my faith in the trades. Well done gentlemen!

Dan was efficient and proficient at fixing this very old tap saving us a lot of expense. (ripping out the wall, etc.) Thanks. The service was/is awesome. I highly recommend this company.

Dan arrive promptly. Got the job done in quick order and was very helpful in making some suggestions around the upcoming renovations to our two bathrooms that the scoping was the first step towards.

Ashley from Magnum Property Management sent Rick O'Brien to my condo today to fix my bathtub hot water tap & he was excellent so I give him 10 stars for being quick & efficient. Thank you

I live in a 1928 house and I had a leak in a lead pipe so old and massive that they said they'd have to tear out my kitchen to replace it. Seeing the horror on my face, the the plumber said, "We've got a guy who's been around a long time and he's seen these pipes. Let me get him on the phone." He conferred with two or three colleagues, got advice on a little-known way to patch those old pipes, and explained the pros and cons to me in a very clear and honest way. I agreed to go forward and he went out and bought the materials he needed, then left the package and the name of his supplier with me, explaining that, this way, I could do minor follow-up repair if needed without having to call in a plumber. The patch has been holding since last summer, I didn't have to rip out my kitchen, and I loved how willing he was to talk with his colleagues to get a good solution... not to mention his willingness to teach me the process and show me what product he was using. I can't help thinking that a lot of plumbers would have gone after the money and told me there was no alternative to ripping out my kitchen cupboards, ceiling and walls. I'm very grateful.

I had a negative experience with this company. Although the work was fine & the worker was polite & professional, he arrived late, yet overcharged the time by 25%. On top of that, they added a large surcharge that was not mentioned when the booking was made. I consider adding hidden charges to a bill to be an unethical business practice. I intend to report this company to the BBB & strongly suggest to those looking for a plumbing company give this one a pass.

Thanks to Kevin at Butler Plumbing, we are no longer experiencing problems with our Navien Water Heater, which was frequently going from hot to cold. Additionally, Kevin was able to solve the problem we had with a sewer gas smell coming from the pipes under the sink in our master bedroom. I will point out that this was a problem that a plumber from another company had been unable to resolve. With both of these issues, Kevin explained exactly what he was doing and why, and demonstrated quality workmanship. We are very pleased with the services we received and will consider Butler Plumbing for future renovation projects.

The best service provider.Butler Plumbing guide us in the proper way and save our weekend extra charges cost. The work was done in a very professional way and less time.
Thanks to Paul

This was my first time using Butler Plumbing. An old hot water tank gave out and Butler was the only company to be available and would give a price as well. Dan showed up when they said he would, and within a couple of hours, we had a new, state-of-the-art tank. Dan also changed the (dangerous) ipex leading into the old tank to copper. He cleaned everything up and we were good to go! I will definitely use Dan at Butler again and I think you should too!

Our floor drain was malfunctioning intermittently. The plumber from Butler assessed the situation, eschewed expensive diagnostics and repair work, and cleaned out our drain that had been neglected by the previous home owner. He was professional, punctual, and friendly.