My roof was old and needing replacement, and the last windy day made it a high priority. When I called and explained my problem, he came over quickly to look and quote, and finished off one job, showed up here within 4 days of the quote, redid the house and garage to a high level of quality, making sure my digital antenna was reinstalled properly. Every shingle that was blown off during the wind storm was picked up, as well as what was taken off by them. After they left, unless you saw the new roof, you would not know they had been there (except that shingles in the front were gone).