Rob's Albertan Service Experts

Ted, our sales rep, was thorough and provided us with several options with no pressure. The install went well with just a few snags but in the end it all got fixed. The furnace works beautifully. We would recommend them for your furnace needs.

Installation of a Navien water heating system was rushed as the team showed up late and had to leave early. There was a gas leak from one of the new gas fittings and when we called in the evening to complain of the gas smell it was not dealt with immediately as it should have been.Two days later. We were sold this item without proper assessment of our system which has low-flow faucets. Two weeks later, still waiting for resolving the problem.

I contracted Robs Albertan to replace and upgrade my entire home mechanical system - First to remove existing furnace and install a new furnace and add an AC unit. Then to replace water system to a demand water system with a water softener. And lastly to add a garage unit heater. There were many issues that the installers needed to address and they did their work in a most professional manner. Our sales person Ally was great in his information and help in all the upgrades we were undertaking. Even once the work was completed we did have a minor issue which their techs fixed in very short order. I would recommend Robs to anyone looking to have home mechanical work done!

Dealing with everyone at Rob's Albertan was a wonderful experience! The sales consultant Ally was so thorough with his explanation of the different levels of furnace and air conditioning options he made it very easy to choose, with no pressure. They were able to send a crew in a matter of days to replace our 30 year old furnace which was on its last leg... The crew led by Jason was tremendous, this man is such a hard worker! The new furnace was in and warming up my house within hours. Jason is punctual, and very courteous. They did a clean up job in the area like no other company I have dealt with before. I am completely satisfied with Rob's Albertan I will recommend them to others. Thank you Ally and Jason.

Our salesman Ted was very knowledgeable and knows the ins and outs of furnace installation. The city permit was handled by the company which made it convenient. Jason and his helper (installers) were on time and very tidy. They showed me how to change the filter and operate the new thermostat. Ted came back after the city inspectors passed the job to make sure that I was satisfied with the service and to see if I had any concerns. Good company to deal with.

Dave Bruinsma was very knowlegable and easy to talk to. The installation of the new furnace and hot water heater was flawless thanks to Jason and Devon. It is great to see there are still people who are proud of their work!

We are really pleased with the new high efficiency Lennox furnaces that Rob's Albertan installed this week. The installers, Jason and Al, showed up at the time that they said that they would and completed the project at the end of the second day, as scheduled. All of the work that was done was done neatly. No mess was left. The furnaces are SO QUIET. The programmable thermostats are easy to use and can be adjusted from our iPad or iPhones. Really cool for when we are out of town.

Service was top notch, start to finish. From consultation with Dave, to install with Jason, everything on time as promised, very well explained and follow-up refreshing and professional. Tidy install, very happy.

They did a really good job, called them for an emergency and they sent the next available technician. They also thoroughly explained the costs and the work that would be involved you could decide whether to go ahead or not. They also provided a warranty for their work.

It took them about two days to complete the work. They did not make any mess. They put some mats from over fron door to the basement and carry all of their stuff over it. They were very professional and did their work without doing any damage.