Sears Appliance Air Conditioning & Furnace Repair

I don't know how these guys are still in business. They were instructed to call my cell so I could meet them at the house...two days in a row they just phoned the house, finally on the 3rd day they arrived and assessed the problem as the compressor. We waited 4 days for the compressor (this is normal, no biggie to wait for parts), then the part arrived and they came to install and said it wasn't the compressor it was the freon (so they had to arrange for pick up of our fridge). Had they assessed it properly the first time, we would not have waited 10 days to have our fridge repaired.