Paul from Brampton

It is not often these days you find a small business who listens, cares, and really comes through in the end with a top notch result BUT the Carpet Palace is one of them ! You can sense the passion the Carpet Palace has. You can feel the desire to please. Compared to all the other companies we looked at, the Carpet Palace was by far the most flexible, best value, and most knowledgeable. Great quality carpeting, amazing staff, flexible options and competitive pricing. From the onset when we had the walk through for the quotation process we knew we were onto something as the estimator was thorough, full of ideas, and was very accommodating to our needs. From that point on, all the promises made never fell short and communication was excellent. The project was completed on time and on budget. The quality of workmanship was exemplary. We are all very pleased at the quality of the work and the product supplied. We hired the Carpet Palace to do a complete carpet replacement at our place of business. As you can imagine, we had to run our business without interruptions and so the phasing of carpet replacement was carefully planned out and work carried out on the weekend. The work areas were left very clean and every Monday over a three week timeframe, we came back to our place of work to find a new section of carpeted joy with all the furniture back to exactly where it was in the first place. Everything went smoothly. Our experience with the Carpet Palace was amazing and actually has made me a believer in small business again in Canada....it can be done right ! Thank you Carpet Palace (Steve)....no wonder you have been around for 20 plus years...your philosophy of customer service is working....keep it up !!!