The Carpet Palace

Scheduled a day and a half to complete work......... contractors had it all finished in one day. They arrived on time, were very professional and personable. They did a great job and the basement was left clean and tidy. We are very pleased with their work.

We had used Carpet Palace in the fall of 2018 to have our upstairs carpeted. They came in removed the old carpet (also moved the furniture). We were so happy with the upstairs we had them come back to do one room in the basement. Again, a wonderful job. The installers are polite and very good at there jobs.
Next time we have flooring to be done we will only deal with Carpet Palace.

The stairs were originally carpeted. Bill worked with me all along the way with the time I required to complete the project before they carpeted the stairs. The installers worked efficiently & neatly. I am very pleased with the Carpet Palace & would definitely use them again.
Thank you for a job well done
Luisa

Service was outstanding. They allowed us to shop without being pushy but had useful information and tips when we asked for help. Price was extremely competitive and floor was installed within ten days. Appreciated their attention to detail and they took the time to check the floor after completion to make sure we were satisfied. This was the third time we have used them and I would not even think about going somewhere else. Thanks to Bill and George for their efforts!!!!

Our staircase has a turn mid way,
Pemade runner would not work properly for this application.
They custom made the runner in the carpet of our choice.
Professional installation makes the world of difference.
100% Satisfaction!

The installers came and argued with us that we did not order an underpad when we did. They came back an hour later in a grumpy mood with our underpad. Then when they installed the runner they damaged our stairs. When I called about this I was told to email a picture, which I did. I have before and after pictures infact. I did not receive any offer to fix their mistake or even a response. The customer service was good until we had a problem then it was non-existent.

Very happy - Bill was great with initial meeting and quote. Installers did a great job.

The installers were all punctual, polite and professional. We have no complaints and would recommend them.

Experience from start to finish was amazing. Excellent service and quality. We are extremely happy with the finished product. Looks amazing.

Carpet Palace installed a beautiful stair runner in my main hall. Did a wonderful job. George and Bill were so helpful and offered valuable information on products and design which made it easier for me to make a final decision. I would recommend them to family and friends if they are considering new flooring or carpeting. Also purchased an area rug from them.