Can’t recommend enough! Complete turn of events!
I had been following The Carpet Palace on social media for quite some time, so when it was time to re-do all the floors in my house - it was my first stop! Well, it was not a great experience. I left vowing never to come back and sent them a quick message on social media to let them know how disappointed I was. Their response to my experience was everything you would want it to be. It was genuine, concerned, empathetic and really wanting to help. Bill is such a nice human and he really turned around the entire experience for me. He offered help and advice on the questions I had in store despite me telling him I would not be purchasing for them. In the end, I ended up purchasing all my flooring from them and will continue to go there for all my flooring needs! The entire experience was something I wouldn’t trade. I’m so happy with my new floors and can’t recommend The Carpet Palace enough to anyone! Don’t hesitate, go in here and trust you are in good hands - you will get excellent quality, exceptional service and gorgeous floors!
- Approximate cost of services:
- $7,000.00
- Company Response
Hey Jaya! First of all I want to say thank you sooo much very the very kind words --really appreciate it :) I'm super grateful that you took the time to reach out about your experience and let us help you with your new flooring & carpeting after all. The most important thing for us is that all clients have the necessary information to make an informed decision and we want to be able to offer that whether you decide to purchase from us or not!
Thanks again for working with us on these projects and hope you're enjoying the new place! Congrats again :) Keep in touch!
Bill
The Carpet Palace