We had our wood fireplace replaced with a propane fireplace by Chantico over a year ago. They did a fabulous job, showing great attention to detail. Someone was to come and and run through the operation of the unit and answer any questions so we got the most out of our investment. Then covid hit and things were put on hold. We were able to operate the fireplace fine. In the fall of 2020 when things had calmed down a bit Stan came out to follow up. He made some adjustments to the flame and we love our fireplace even more. I would highly recommend Chantico. Their staff was friendly, knowledgable and always gave us the time needed to answer any questions.