Arcana Windows & Doors

We ordered 3 new exterior doors and 2 replacement windows for our downtown Hamilton home and after expected Covid related delays they were installed this past week. WOW, the doors are amazing, they are well made and function perfectly. The windows are perfect and we are so happy with their functionality as well. What we are truly happy with is the amazing professional installation done by the Arcana Install team.
Our home is well over 100years old and nothing is square. The installation of the 3 doors proved to be very challenging.. so much precision cutting and fitting was needed. The 2 gentlemen took the time to make sure everything was installed perfectly. Plus they took the extra time to ensure the trim work was also beautiful and perfect. We could not be more happy with our decision to hire Arcana to provide and install our new doors and windows. We HIGHLY recommend them..

Our sales rep, Dmitry, was a pleasure to deal with. Prompt responses to calls and emails, on time for our appointment, factual with information and no attempt to oversell. I would highly recommend dealing with him.
His installation crew, Warren and Cam did a superb job. They were polite, very capable, clean, friendly and professional. When the time comes to replace more windows I won't hesitate to call again.

Arcana did excellent job . Haim who is the sales manager or consultant gave me very good quote better than two quotes I have . Haim also helped me choosing the two steel house doors style and color

The installation team were excellent and meticulous. They finished installation of two house steel doors in 4 hours only .

I highly recommend Arcana for any projects. Thank you

We needed to replace our patio door which was the original when our home was built 30+ years ago. Haim arrived to provide a quote and was extremely knowledgeable and most importantly, zero sales pressure unlike other companies we had providing quotes.
Arcana offered very competitive pricing with a reasonable deposit amount and payment schedule.
Day of installation the gentlemen we had in our home were courteous and professional. They were efficient and their work was flawless. To say we are thrilled with our new door is an understatement; it has surpassed expectations! We will be looking to work with Arcana again on future projects. A pleasant and stress-free experience from start to finish!

I have an excellent experience with the service. We are very happy with the instillation. Very professional in COVID times. We were very satisfied with every window and door we replaced. Their prices are very reasonable and the workers were extremely professional and very nice people. The front door looks really beautiful and put a beautiful look to the front of the house. We are recommending them to our neighbours and friends.

Our front door looks amazing! It's absolutely gorgeous.
Haim the salesman was great to deal with, and the installers were excellent as well. I will definitely be recommending Arcana to others.

The job was to make two windows in our basement larger. After our initial quote my wife and I were unsure of sizing and a few things. Haim came back and took the time to go through everything in more detail and make sure we were all the same page with what we were getting. The job was scheduled to take place over 2 days and they were able to complete it all in one day. The end result looks amazing and is a great start to our basement renovation.

Arcana was absolutely fantastic throughout the process of estimation and installation. The people that worked in our home on both occasions were great, very professional, excellent craftsmanship, and they leave the job site spotless! I would highly recommend having Arcana install your doors and windows!

Was referred to Arcana from friends of ours that had a number of windows replaced by Arcana. Dmitry came to our house and helped guide us through the options for converting our window into a door. Dmitry was very pleasant, communicative, and easy to deal with. Installation process was also smooth and the crew were friendly, worked quick, and cleaned up after themselves. Would highly recommended Arcana Windows based on my experience.

We had our windows and doors installed last week and could not be happier. They reinsulated around the windows trimmed them out very neatly. They made all the metal capping on site and it looks great. They cleaned up all the material and took it away with them. Great Job

Kevin