My dryer broke down. As a mom of 3 kids, I am panicking. The technician was fantastic and I had no issues whatsoever with him. He had the dryer working when he left but warned me it might happen again. However kayla in the parts centre was not pleasant either time I spoke to her (booking the original call and then me calling to say my machine was not working again and to order the part). She also accused me of not having paid three callout fee when I had already paid the technician directly using his debit machine. She then tried to give me a line saying the technician hadn't synced it up yet. The technician also told me that if it failed again within 30 days that I wouldn't have to pay the callout fee however kayla told me that I have to pay for ther part when it comes in, the callout fee AND labor. Based solely on my experience with her, I would NOT recommend Gord's.
- Approximate cost of services:
- $500.00