ABW Air Systems Limited

Formerly Abw Halton Climate Care
Heating & Air Conditioning
Burlington ON L7L 4X9
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HomeStars  >  Gas Line Installation in Burlington  >  ABW Air Systems Limited  >  Gas line install for pool heater
Holly from Burlington
Holly from Burlington
1 review Burlington, ON
0/10

Gas line install for pool heater

Disappointed. One hour before our appointment we were told the quoted price was going to be 28% higher. It was blamed on the pool company. ABW took no ownership of their error and it was too late to have another company who had quoted to come in. Very disappointed.
Positive: the men who arrived were professional and polite.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

Sorry but we did take ownership. Pool heater location was moved from original location without discussing with us. This meant we had to use underground gas line which is more expensive. We gave the customer the option to go ahead or not. He decided to go ahead! We didn't even charge full rate for the extra work!